I was able to stay at the hotel for three days last week and I really enjoyed myself. I found that once I walked into the lobby, I was greeted nicely and warmly and was immediately checked into my room. The staff spoke English and I was able to go into my room with ease. The room itself was just the right size for a solo traveler like myself and it was all I needed, nothing more nothing less. The staff was really nice every time I walked in and out of that hotel lobby. One thing I liked was that there is a wall where other hotel guest put their recommendations, because of that I was able to find a really cool place to eat in Tokyo and in return, I was able to recommend three cool places myself. I am really glad I stayed at this hotel because it was so easy to get on the train and for a hotel located in Ginza, it was one of the more affordable hotels, and I was very much impressed. I would definitely look into this hotel again in the future, big thank you to the staff. I also want to say that it was easy to get to a Haneda airport from the hotel as well if you are planning on being in the Ginza area and you are traveling on a budget I highly recommend staying at this wonderful hotel. Happy travels!