When we chosed it was because the pool, the whirlpool, the breakfast, but. The pool was dirty, the whirlpool had death birds in it, the front desk people were so impolite and in the breakfast they put a sign mentioning -sorry we are out of eggs, milk....(we were with kids)- and nobody gave us any explanation. Only that the manager was on vacation and forgot to leave the food.
In this sense, we want a compensation or devolution of our payment.
It really was a nightmare.