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Mercure Hatfield Oak

Propiedad de 3.0 estrellas
Hotel con restaurante, cerca de Universidad de Hertfordshire

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tus meses actuales son December 2024 y January 2025.
diciembre de 2024
enero de 2025

Galería de fotos de Mercure Hatfield Oak

Exterior
Escritorio, cortinas blackout y tabla de planchar con plancha
Se sirven desayunos y cenas
Imagen general
Bañera con ducha, artículos de tocador ecológicos, secador de pelo

Opiniones

7,4 de 10

Buena

Servicios principales

  • Habitaciones conectadas disponibles
    Habitaciones conectadas disponibles
  • Bar
    Bar
  • Punto de carga de vehículos eléctricos
    Punto de carga de vehículos eléctricos
  • Recepción 24h
    Recepción 24h
  • Lavandería
    Lavandería
  • Estacionamiento gratis
    Estacionamiento gratis

Opciones de habitación

Filtros disponibles para las habitaciones
Mostrando 4 de 4 habitaciones

Ver todas las fotos de Privilege, Habitación, 1 cama King size

Escritorio, cortinas blackout y tabla de planchar con plancha

Privilege, Habitación, 1 cama King size

Aspectos destacados

???
Televisión de pantalla plana
Cortinas blackout
Artículos de tocador ecológicos
Secador de pelo
Ducha y bañera combinadas
Baño privado
Productos de limpieza ecológicos
  • 26 m²
  • Capacidad para 2
  • 1 cama King size

Ver todas las fotos de Habitación estándar, 1 cama doble

Escritorio, cortinas blackout y tabla de planchar con plancha

Habitación estándar, 1 cama doble

Aspectos destacados

???
Televisión de pantalla plana
Cortinas blackout
Artículos de tocador ecológicos
Secador de pelo
Ducha y bañera combinadas
Baño privado
Productos de limpieza ecológicos
  • 21 m²
  • Capacidad para 2
  • 1 cama doble

Ver todas las fotos de Suite junior, 1 cama King size con sofá cama

Escritorio, cortinas blackout y tabla de planchar con plancha

Suite junior, 1 cama King size con sofá cama

Aspectos destacados

???
Televisión de pantalla plana
Cortinas blackout
Artículos de tocador ecológicos
Secador de pelo
Ducha y bañera combinadas
Baño privado
Productos de limpieza ecológicos
  • 26 m²
  • Capacidad para 4
  • 1 cama King size y 1 sofá cama doble

Ver todas las fotos de Habitación estándar, 2 camas individuales

Escritorio, cortinas blackout y tabla de planchar con plancha

Habitación estándar, 2 camas individuales

Aspectos destacados

???
Televisión de pantalla plana
Cortinas blackout
Artículos de tocador ecológicos
Secador de pelo
Ducha y bañera combinadas
Baño privado
Productos de limpieza ecológicos
  • 21 m²
  • Capacidad para 2
  • 2 camas individuales

Propiedades similares

Escritorio, espacio para trabajar con laptop y cortinas blackout
The Comet London Hatfield
Estacionamiento gratis
Wifi gratis
Restaurante
Aire acondicionado
9.0 de 10, Magnífico, (268)
El precio actual es de USD 94
USD 113 en total
impuestos y cargos incluidos
22 nov. - 23 nov.
The Comet London Hatfield
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Opiniones de Mercure Hatfield Oak

Opiniones

7,4

Bueno

7,8/10

Limpieza

7,8/10

Personal y atención

7,2/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

4/10 Regular

REGULAR
MUY REGULAR
Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

Tired, Dated and not not spotless
The hotel is very tired and really needs a refresh. Cleaning was also not great. I had lots of long thick dark hairs on my bathroom floor on my visit.
James, viaje de negocios de 1 noche
Opinión verificada de un huésped de Hoteles.com

6/10 Bueno

Decent stay for three star hotel but the bathroom heater wasn’t on when I went into the room and the temperature was in the minus,bathroom door was also damaged..No draught beer on sale at the bar,no butter or sugar at breakfast..One night only..it was ok
Opinión verificada de un huésped de Expedia

4/10 Regular

Very chaotic. Receptionist was smiling and helpful, despite clearly having to put up with a total mess backstage. Duty manager was neither on duty nor even onsite or anywhere nearby. Computer had gone down on check in, and they could not program the room keys without it, so all that happened was the queue got longer and longer as no-one could get to their rooms. No sign of a backup plan, either. It's an old tired hotel, smeggy corridors and dilapidated fittings in many places. My room was not too bad - nice new-looking bathroom and comfortable bed. But seriously loud sucking and blowing noises from the sewage pipes every time another room flushed their toilet, enough to wake me several times in the night. Finally after checking out and leaving, they called me to try to claim I'd eaten in the restaurant. Firstly why did this not show when I was checking out? And secondly, I hadn't eaten there, so what was going on? Faulty computer system again? It was a shambles - I'd have to be feeling desperate before going there again.
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

Mark, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com

4/10 Regular

Janet, viaje de negocios de 5 noches
Opinión verificada de un huésped de Hoteles.com

10/10 Excepcional

Adam, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com

4/10 Regular

Tables at breakfast were not cleared No free clean tables. Everyone had dirty plates on them. no clean plates run out of orange juice. Coffee took a long time
Peter, viaje de negocios de 1 noche
Opinión verificada de un huésped de Hoteles.com

4/10 Regular

Andrew, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com

4/10 Regular

RICHARD, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com

10/10 Excepcional

William, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com

6/10 Bueno

Nobody informed regular hotel guests that a giant party was going to be happening during our stay. The regular food and bar service was closed to regular guests unannounced. The party guests were loud, belligerent, and drunk because they were over served. There were multiple under-aged kids drinking alcohol in the lobby. The noise level made it impossible to rest or even just simply enjoy watching television. They are understaffed to handle that many people and their staff is untrained in dealing with a large intoxicated crowd. When I tried to address the issue with the staff they appeared frightened, confused, and unable to address the drunkenness going on. Some of the party guests became rude and threatening. We had to lock ourselves in our room afraid to venture into the hallways or lobby due to this loud, drunken, abusive, and threatening group of out of control partiers.
Steven T, viaje de 4 noches
Opinión verificada de un huésped de Orbitz

4/10 Regular

Confusion at checkout, otherwise good.
Had a perfectly pleasant stay, but this was marred by the experience during and after checkout. I had ordered drinks at the bar, and also some food on the evening of my stay, and had these charged to the room. On checkout, I was only charged for the drinks, and I mentioned that I had also had some food items to pay for. I was told by the reception staff on duty that those items weren't on the system, and as the service during my stay "hadn't been very good" (their words, not mine. I was happy with the service!), those items would not be charged to my card. I paid for the drinks, checked out, and went about my day. About two hours later I git a call from the hotel, and was told that I would have to pay for the food items. I told them that I had been told that there would be no charge for these, as that is what I was told when I checked out. I repeated this information twice more, and the call ended. Ten minutes later, the same person called again, and we had the same conversation. I was not happy about this at all, and ended the call after again explaining the situation. I have not heard back since, but I have not been left with a very positive experience of this hotel.
Jason, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com

6/10 Bueno

Crystal, viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

OPM, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com

2/10 Mediocre

S, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com

2/10 Mediocre

Never Again
Started with over a 5 minute wait before someone appeared to check us in, went up to room which was like an oven as there was no AC and the windows were closed. Went into the bathroom and lifted the toilet seat which promptly fell on the floor, I had to secure the 'bolts' back in. The bathroom had an odd assortment of three different types of shampoo but nothing else apart from 2 plastic cups (see photo). Their was coffee and a couple of different types of tea bags, but no biscuits and we had to sleep with the window open which was very noisy due to the traffic on the A1M. Breakfast was chaos, waiting around for food/coffee/juice to come out to the buffet, I felt sorry for the two ladies working their as they were totally rushed off their feet and really doing their best, in fact the hotel should be grateful to them for their efforts. When we left the hotel there was no one at the desk again to mention all of this and so we simply left the keys on the counter. The whole experience was bad from start to finish and we will certainly not be staying there again nor recommending it to friends.
Peter, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com

4/10 Regular

Chi Man Anders, viaje de 5 noches
Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

Location was good.
Viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

D A, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

Eric, viaje de negocios de 1 noche
Opinión verificada de un huésped de Expedia

6/10 Bueno

Room very basic, bed felt small but was comfortable. Nice and clean. Hand basin tap can only be used on low as it was too powerful for the small sink and flooded. The night we stayed was particularly hot. No air con in rooms and no fans available, that made for a bad nights Sleep.
Sara, viaje romántico de 1 noche
Opinión verificada de un huésped de Expedia

4/10 Regular

Joyce, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com

10/10 Excepcional

frederic, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com

6/10 Bueno

Served a purpose but noisy and very impersonal
Victoria, viaje de negocios de 1 noche
Opinión verificada de un huésped de Expedia