We turned up at 6pm checked in was shown the entrance to the hotel and was told the code to get in, then the bar person told us it was up the stairs and he went back to work, we went up to the top floor went into our room which was a sofa bed in the little front room area, and a double bed in the bedroom. We went out to find food came back, opened the cupboard in the kitchen area it was full of food from the people before, we weren’t told anything about where to find the bedding for the sofa bed( which was abit dirty so didn’t really want to sleep on it) the little kitchen table was hanging off the wall you couldn’t put anything heavy on it. So it was now 8pm and we managed to find a local travel lodge to stay in instead. We went down and informed them we wouldn’t be staying( so if anything happened they wouldn’t be looking for us, husband used to work in a pub/ hotel so knew the rules) the bar person got the manager who was very sorry and said she would be having a word with the house keeping, and she gave a full refund.