Norte Palace Hotel offers a warm welcome with a breakfast buffet, garden views, and invigorating sauna sessions. Unwind by the outdoor pool or explore nearby attractions with tour/ticket assistance. Guests can stay connected with in-room WiFi and enjoy convenient amenities like laundry facilities.
Av. Jones dos Santos Neves, 209, Sao Mateus, ES, 29930-015
What's nearby
Praia de Guriri - 25 min drive - 13.3 km
Parque Estadual de Itaunas - 28 min drive - 27.8 km
Farol da Barra - 31 min drive - 30.5 km
Praia Aldeia do Coco - 37 min drive - 17.3 km
Praia Barra Nova - 71 min drive - 48.9 km
Getting around
Vitoria (VIX-Eurico de Aguiar Salles) - 110.6 miles/178 km
Restaurants
Sorvete Caramelo'S - 5 min walk
Padaria Sabores - Centro - 4 min walk
Subway - 4 min walk
Bombom Café - 4 min walk
Restaurante Universal - 6 min walk
About this property
Norte Palace Hotel
When visiting Sao Mateus, Norte Palace Hotel is a great choice to consider. Guests can relax at the sauna, work out at the fitness center, or grab a bite to eat at the restaurant. An outdoor pool, a steam room, and a children's pool are other highlights.
Languages
Portuguese
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:30 AM
Restaurant
Barbecue grills
Snack bar/deli
Traveling with children
Children's pool
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Garden
Picnic area
Fitness center
An outdoor pool
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Freshen up
Shower only
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Norte Palace Hotel Hotel
Norte Palace Hotel Sao Mateus
Norte Palace Hotel Hotel Sao Mateus
Frequently asked questions
Does Norte Palace Hotel offer free cancellation for a full refund?
Yes, Norte Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Norte Palace Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Norte Palace Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Norte Palace Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Norte Palace Hotel?
Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Norte Palace Hotel and nearby?
Norte Palace Hotel has an outdoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Norte Palace Hotel?
Yes, there's an onsite restaurant.
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Norte Palace Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 12, 2024
Good hotel in the city center.
I have stayed here before and, it is always a pleasant stay. The hotel also have a nice breakfast as well as a great lunch restaurant.
LARS
LARS, 7-night trip
6/10 Good
Mar 12, 2024
The hotel was as you’d expect for the price, so that was ok. However, when I arrived at the hotel, my reservation (booked through Expedia.com) wasn’t even in the system. The staff didn’t seem to believe me, and didn’t know what Expedia.com was. Luckily there was a room available, which I was able to book.
Joshua
Joshua, 2-night trip
10/10 Exceptional
Apr 2, 2025
Gabriel
Gabriel, 1-night trip
8/10 Very good
Mar 30, 2025
Daniel
Daniel, 1-night trip
6/10 Good
Mar 18, 2025
Ivanilda
Ivanilda, 1-night trip
10/10 Exceptional
Mar 12, 2025
Alex
Alex, 3-night trip
10/10 Exceptional
Mar 11, 2025
Minha estadia com a minha mãe foi conchegante e tranquila.
Verified traveler
4-night trip
6/10 Good
Mar 5, 2025
Atendimento é o ponto alto
Achei o café da manhã com poucas opções e bem medianas no paladar, as instalações da academia bem ruins, não tem ventilador nem ar condicionado, além dos equipamentos estarem sem manutenção e chão sujo. O atendimento é o ponto alto, se mostrou excelente, me ajudaram em tudo o que precisei, a piscina também é boa. Sauna não cheguei a experimentar.
Jéssica
Jéssica, 3-night trip
10/10 Exceptional
Mar 5, 2025
Igleti
Igleti, 4-night trip
10/10 Exceptional
Feb 21, 2025
JoãoPaulo
JoãoPaulo, 1-night trip
6/10 Good
Jan 15, 2025
a foto engana bem
na foto o café da manhã pareceu ter uma diversidade grande e não é bem assim
Jarbas
Jarbas, 1-night trip
10/10 Exceptional
Jan 9, 2025
otima localização
Hotel bem localizado, no centro da cidade, poucos minutos da praia de Guriri.
André Luiz
André Luiz, 5-night trip
8/10 Very good
Jan 4, 2025
A recepção foi extremamente simpática, compreensiva e atenciosa. Me ajudaram a levar as malas e corrigiram minha reserva. Meu quarto excelente!
Maria Luiza
Maria Luiza, 1-night trip
8/10 Very good
Jan 3, 2025
PRISCILA DE
PRISCILA DE, 1-night trip
6/10 Good
Jan 2, 2025
Ideal para uma noite apenas.
O quarto fazia frente com uma rodovia.
Para dormir o barulho atrapalha.
O box vazou e alagou todo banheiro.
Verified traveler
1-night trip
10/10 Exceptional
Nov 22, 2024
Alexandre
Alexandre, 1-night trip
10/10 Exceptional
Oct 22, 2024
Bruno
Bruno, 1-night trip
8/10 Very good
Oct 21, 2024
rose s b dos santos
rose s b dos santos, 1-night trip
8/10 Very good
Sep 24, 2024
Alceny
Alceny, 1-night trip
8/10 Very good
Sep 12, 2024
Ótimo hotel, atendimento bom.As roupas de cama muito limpas.
Única que não gostei,foi o barulho do ar condicionado da unidade externa.
Odair José
Odair José, 4-night trip
2/10 Poor
Sep 8, 2024
Péssimo
Hotel sem estrutura alguma. Chegamos a noite e tivemos que subir com todaa bagagem de escada até a recepção visto que desligaram o elevador e não tinha quem ligasse.
Café da manhã horrivel. O pão era dormido e murcho, café frio, ovo frio, molho de salsicha com aspecto ruim. Alegaram que o serviço era terceirizado... Mas o hotel não supervisiona a qualidade do serviço qie contrata??? É a primeira refeição do dia e o mínimo que se espera é cuidado.
Péssima experiência!
Patrícia
Patrícia, 1-night trip
10/10 Exceptional
Jun 15, 2024
Henrique
Henrique, 2-night trip
8/10 Very good
May 6, 2024
Leonardo
Leonardo, 1-night trip
10/10 Exceptional
Apr 19, 2024
Excelente localização e com ótimo atendimento, além disso o hotel tem um café da manhã que é muito bom.