We really wanted to LOVE this property, but it was not for us. However, it might be ideal for others.
To begin, the staff was kind and accommodating, they made sure we had all we needed. We booked a 1-bedroom suite, and though cozy, the interior was very small with limited closet space etc. There were big ants in our toilet, you have to look before squatting. What we hated the most was the constant monkey invasion. We expected to see them since we are close to the Monkey Forest, but not to this extent! We had 6 on our front porch one day that would not leave. At times, they would throw trash from the roof into our pool. We had to call for help to get out twice.
The area around the hotel was very rural - little shops, but nothing exciting. Although many say it is close to Ubud Center, it really wasn't - we had to get a cab. The traffic in Ubud is crazy, I now think that a better solution would be to stay at a property outside of the city.