In the heart of London, The Londoner offers a luxurious retreat with a rooftop terrace, French cuisine at Whitcomb's restaurant and an on-site spa. Relax in the indoor pool or recharge at the gym while enjoying free WiFi. Guests rave about its central location and helpful staff.
Piccadilly Circus Underground Station - 4 min walk
Charing Cross Underground Station - 5 min walk
Restaurants
Leicester Square - 1 min walk
McDonald's - 1 min walk
Burger King - 2 min walk
Japan Centre - 1 min walk
Panton Yokocho - 1 min walk
About this property
The Londoner
The Londoner features a rooftop terrace and puts you just steps from Leicester Square. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or reflexology, and French cuisine is served at Whitcomb’s, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff and central location. The property is just a short walk to public transportation: Leicester Square Underground Station is 4 minutes and Piccadilly Circus Underground Station is 4 minutes.
Languages
Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish
At a glance
Hotel size
350 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (GBP 90 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Business center
9 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Romance packages
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Rooftop terrace
Fitness center
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 33
Wheelchair-accessible path to elevator
Stair-free path to entrance
Hardwood flooring in room
Room amenities
Be entertained
Smart television
Satellite TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Freshen up
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
Whitcomb’s - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
8 at The Londoner - This rooftop bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Joshua’s Tavern - This restaurant specializes in British cuisine and serves dinner only. Open select days.
The Stage - This bar specializes in seafood and serves breakfast and light fare. Open daily.
The Residence - Onsite bar. Open daily.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 39.00 per person
There is a service fee of 2.5 percent
Parking
Valet parking costs GBP 90 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
The Londoner Hotel
The Londoner London
The Londoner Hotel London
Frequently asked questions
Does The Londoner offer free cancellation for a full refund?
Yes, The Londoner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Londoner?
Yes, there's an indoor pool.
Are pets allowed at The Londoner?
Sorry, pets aren't allowed.
Is parking offered on site at The Londoner?
Yes. Valet parking costs GBP 90 per day.
What are the check-in and check-out times at The Londoner?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at The Londoner and nearby?
The Londoner has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near The Londoner?
Yes, Whitcomb’s offers French cuisine.
What's the area around The Londoner like?
The Londoner is in London City Centre, a short 4-minute walk from Leicester Square Underground Station and 4 minutes' walk from Trafalgar Square. Our travelers say the local area is very central.
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The Londoner Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 2, 2025
Perfect stay, modern clean and central
Staff all attentive and friendly. Spotlessly clean great location. Jahena on reception was excellent
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Feb 9, 2025
Romantic getaway
My partner and I had a fantastic weekend, the staff were amazing and the location perfect!
Paul
Paul, 2-night trip
10/10 Exceptional
Dec 24, 2024
It was an excellent hotel and could fault any of the services provided during out stay.
Stephen
Stephen, 1-night trip
10/10 Exceptional
Dec 3, 2024
Beside the hotel, being beautiful, the staff was exceptional!
Jeffrey
Jeffrey, 6-night trip
10/10 Exceptional
Dec 12, 2024
Amazing, Love it here!!!
stef
stef, 1-night trip
10/10 Exceptional
Nov 13, 2024
Great hotel with great staff
Andre
Andre, 2-night trip
8/10 Very good
Nov 19, 2024
Fresh modern hotel, friendly and well situated.
Philip
Philip, 2-night trip
10/10 Exceptional
Oct 27, 2024
Great hotel with awesome staff.
Patrick
Patrick, 1-night trip
10/10 Exceptional
Dec 1, 2024
Best Location in London
Beautiful Interior Design
Extremely comfortable amenities
Carlos
Carlos
Carlos, 3-night trip
10/10 Exceptional
Nov 17, 2024
Amazing hotel
Staff were really nice and very normal for such a high end hotel
Anthony
Anthony, 2-night trip
10/10 Exceptional
Nov 24, 2024
Very enjoyable stay. No complaints
paul
paul, 2-night trip
10/10 Exceptional
Oct 15, 2024
Very clean, friendly and good food
Nain
Nain, 3-night trip
10/10 Exceptional
Oct 28, 2024
5 star hotel in every way.
Would stay again.
mark
mark, 3-night trip
10/10 Exceptional
Oct 18, 2024
Perfect hotel. The best I’ve ever stayed in.
Helen
Helen, 1-night trip
10/10 Exceptional
Dec 29, 2024
City view room - would go again
We stayed in one of the City View rooms, and sadly the fog limited our view a bit. But what we could see was fantastic. The room itself was excellent, very comfy bed. And all the team members there were very welcoming and friendly.
Nick
Nick, 1-night trip
10/10 Exceptional
Oct 14, 2024
Incredible hotel
Chris
Chris, 3-night trip
10/10 Exceptional
Nov 17, 2024
Five Stars
Five star all the way. This is a great hotel.
Mary
Mary, 2-night trip
10/10 Exceptional
Nov 25, 2024
Excellent service.
G
G, 1-night trip
10/10 Exceptional
Sep 12, 2024
Great hotel, great location and friendly staff! Spa services were amazing.
Mark
Mark, 1-night trip
10/10 Exceptional
Nov 27, 2024
Excellent hotel!
The hotel is exceptional, staff are amazing and the room was fantastic. My only negative thing to say, is that i was woken up daily at 5:30am because of a delivery van that was unloading for stores opposite.
P
P, 3-night trip
10/10 Exceptional
Oct 27, 2024
Great location for tourist attractions in London. Rooftop and spa/pool relaxing spots after busy days. Staff is friendly and accommodating.
Amber
Amber, 2-night trip
10/10 Exceptional
Nov 15, 2024
This is a lovely lux property. Plenty if not excessive staff as every step you took a staff member was asking if you needed help. Beautiful spacious room with friendly housekeeping staff. Would stay again.
Arlene
Arlene, 3-night trip
10/10 Exceptional
Aug 4, 2024
Beautiful hotel, fantastic staff
Christopher
Christopher, 1-night trip
10/10 Exceptional
Nov 18, 2024
The Luxurious Londoner
The Londoner is exceptional - from the staff to all the amenities. The hotel is beautiful, loved the modern finishes. It’s perfectly situated for access to everything in London. The breakfasts were incredible and there are so many choices of restaurants. We will definitely be back again.
Greig
Greig, 3-night trip
6/10 Good
Jan 12, 2025
I love the Londoner hotel unfortunately on my last 2 visits the hotel has had works being done in the pool, I received sales emails all week but no mention of the pool shutting.
I only come to chill out living not far away it’s a nice treat and without the pool and spa it’s an expensive stay out.