Nestled in the heart of Zermatt, SCHLOSS Zermatt - Active & CBD Spa Hotel offers a tranquil retreat with a free breakfast buffet, an inviting garden, and rejuvenating spa treatments. Unwind in the indoor pool or challenge friends to billiards.
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt Visitor Center - 1 min walk - 0.1 km
Zermatt - Furi - 7 min walk - 0.7 km
Zermatt-Furi Gondola - 15 min walk - 1.3 km
Sunnegga Ski Resort - 20 min drive - 5.1 km
Getting around
Sion (SIR) - 106 min drive
Zermatt Gornergratbahn Station - 1 min walk
Zermatt (QZB-Zermatt Train Station) - 1 min walk
Zermatt Station - 2 min walk
Restaurants
McDonald's - 2 min walk
Golden India - 1 min walk
Bäckerei-Konditorei-, Tea-Room Hörnli - 3 min walk
Le Petit Royal - 2 min walk
Fuchs - 4 min walk
About this property
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or facials. Other highlights include an indoor pool, a bar/lounge, and a fitness center.
Languages
English, French, German
At a glance
Hotel size
4 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Schlosshotel my Lifestyle, Bahnhofplatz 18]
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total)*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Traveling with children
Childcare in room (surcharge)
What to do
Helicopter/airplane tours
Pool table
Bicycle rentals nearby
Hiking/biking trails nearby
Cross-country skiing nearby
Snowboarding nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Fitness center
An indoor pool
Arcade/game room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Lockers available
Accessibility
Hardwood flooring in room
Room amenities
Be entertained
70-cm flat-screen TV
Cable TV channels
Home comfort
Heating (climate-controlled)
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Children's robes and slippers
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Heated floors
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for CHF 150.0 per day
Pets
Pets are allowed for an extra charge of CHF 20 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
SchlossHouse
SCHLOSS Zermatt Active CBD Spa Hotel
SchlossHouse Zermatt – Wellbeing Rooms Suites
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Hotel
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt
Frequently asked questions
Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offer free cancellation for a full refund?
Yes, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?
Yes, there's an indoor pool.
Are pets allowed at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 20 per pet, per night. Food and water bowls are available.
Is parking offered on site at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?
Sorry, there's no onsite parking at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel.
What are the check-in and check-out times at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless check-in is available.
What is there to do at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel and nearby?
During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and hiking. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?
Yes, there's an onsite restaurant.
What's the area around SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel like?
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel is a short 1-minute walk from Zermatt Gornergratbahn Station and 6 minutes' walk from Zermatt–Sunnegga Funicular.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 24, 2025
Amazing stay
Amazing hotel with great reception from Chris. Outstanding Front Desk Service. Clean & spacious room. Location is near to train station and town center. 5 mins walk to train station and city center.
A must stay hotel in Zermatt !
Jean
Jean, 1-night trip
10/10 Exceptional
Jan 2, 2025
Excellent option for Zermatt
mahnaz
mahnaz, 3-night trip
10/10 Exceptional
Mar 4, 2025
Fantastic and friendly hotel - highly recommend
First time in Zermatt and this was a great hotel. Quiet but central. Great staff. Amazing breakfast in the morning to power you on the slopes. Pool was lovely and so was spa. We also got upgraded with amazing view of Matterhorn to top a great long weekend away. We will be back next year and we will definitely be staying here again!
Scott
Scott, 4-night trip
10/10 Exceptional
Mar 13, 2025
The woodlands Texas
We want to express our gratitude to the entire team at Schloss Hotel for an amazing experience. We stayed as a family (16-year-old twins, Ale Jr. 11, mom, and dad), and everything was perfect—impeccable cleanliness, outstanding service, and a top-notch complimentary spa. We felt truly welcomed, and the staff made our stay even more special.
We will definitely be back and highly recommend this hotel to everyone!
Alejandro
Alejandro, 2-night trip
10/10 Exceptional
Dec 3, 2024
Awesome stay!
Our stay was magnificent! Very close to downtown and the staff is very friendly and helpful!
Tammy
Tammy, 2-night trip
10/10 Exceptional
Feb 17, 2025
Best hotel in Zermatt, hands down.
One of the most incredible experiences I have had at a hotel to date. The condition of the property, the hospitality, the included spa and breakfast were all on point.
The location is also A++, best location as far as proximity to lifts for the mountain, transit, etc.
We will definitely stay again.
Thank you everyone at Schloss!! xoxo
Michael
Michael, 3-night trip
10/10 Exceptional
Jan 10, 2025
Very convenient but very quiet. Excellent staff.
Michael
Michael, 2-night trip
10/10 Exceptional
Dec 29, 2024
Everything about this hotel is amazing. The staff was particularly helpful. The location is extremely convenient to the train station and the Matterhorn railway.
Mohan
Mohan, 1-night trip
10/10 Exceptional
Oct 28, 2024
Very cosy and well maintained, had a wonderful stay with my wife!
YU CHAO
YU CHAO, 2-night trip
10/10 Exceptional
Dec 24, 2024
Absolutely the most friendly,welcoming, beautiful place to stay. Not one complaint.
stacie
stacie, 3-night trip
10/10 Exceptional
Nov 21, 2024
We loved our stay here, perfect location, so close to the train station but we weren’t there to ski so might be a different walk to the cable cars if you’re carrying.
The hotel is fab, great pool and spa area, breakfast was lovely and by far the most comfortable room of our whole trip, the team were lovely too
Lorna
Lorna, 1-night trip
10/10 Exceptional
Sep 30, 2024
Perfect walkable getaway!
Steve
Steve, 1-night trip
10/10 Exceptional
Sep 23, 2024
Great location. Very friendly staff
Brian
Brian, 1-night trip
10/10 Exceptional
Sep 27, 2024
Hotel staff are very friendly and service oriented to make the stay pleasant. Food is excellent, the spa & amenities are spectacular. I would definitely make this a stop during holiday travel.
Anthony
Anthony, 1-night trip
10/10 Exceptional
Oct 14, 2024
This hotel was a top in every way. Gorgeous contemporary decor, large room nicely appointed, great staff, great location. And breakfast the best with even a fresh pan of honey from the beehive ! We truly enjoyed our stay there.
Nathalie
Nathalie, 2-night trip
10/10 Exceptional
Sep 11, 2024
Beautiful property that is perfectly situated near the train station and Gornergrat.
Alexandra
Alexandra, 2-night trip
10/10 Exceptional
Sep 24, 2024
This property was the highlight of our trip! It was conveniently close to the train station and the staff was amazing! From the initial check in process, it was an amazing experience. This was one of my favorite hotels that I've ever stayed in.
Eric
Eric, 2-night trip
10/10 Exceptional
Jul 31, 2024
Loved this hotel. The staff went out of their way to make our visit the best.
Linda
Linda, 2-night trip
10/10 Exceptional
Oct 3, 2024
Phenomenal hotel. Worth every penny
terry
terry, 1-night trip
10/10 Exceptional
Dec 1, 2024
Sue and Mike Schloss CBD Zermatt
Excellent service, very friendly, shout to Chris, Stefan, and all staff were lovely. Received a complimentary upgrade to a fabulous Matterhorn view room. Room was perfect. Breakfast had variety and super fresh. My husband had a massage at the CBD Spa and said it was amazing. Highly recommend this hotel.
Susan
Susan, 3-night trip
10/10 Exceptional
Sep 22, 2024
Great place to stay
It was a very nice place to stay. They staff was very friendly and helpful. They had a nice gym there. It was very close to the train station. Maybe next time I would get a room with a view of the Matterhorn
James
James, 2-night trip
10/10 Exceptional
Aug 25, 2024
Very nice Spa. Everything was perfect!
Mel
Mel, 2-night trip
10/10 Exceptional
Sep 16, 2024
Beautiful hotel with an elegant and tranquil vibe. The staff all very kind and special shout out to Chris who helped us navigate around Zermatt from beginning to end. If you’re visiting Vermont, I highly recommend staying at the SCHLOSS hotel
Thalia
Thalia, 2-night trip
10/10 Exceptional
Sep 27, 2024
This hotel was amazing. The staff was so friendly and the spa was absolutely amazing. The saunas and steam rooms made for a great rainy day and gave us something to do. Don’t skip a massage with Marcela!
Ivana
Ivana, 2-night trip
10/10 Exceptional
Sep 28, 2024
We had a fantastic stay at the SCHLOSS Hotel. I loved that I didn’t feel rushed and the staff was extremely accommodating and friendly. There is nothing that I didn’t like about this hotel. Will definitely be back