Experience downtown charm at Holiday Inn Rochester NY - Downtown, where you can enjoy a delicious breakfast and dinner at one of the two on-site restaurants. With laundry facilities, a gym to unwind, and free in-room WiFi for staying connected, this hotel offers convenience and comfort.
Reviews
6.46.4 out of 10
Good
Popular amenities
Non-smoking
Pet friendly
Parking available
Gym
Bar
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Breakfast available
24-hour fitness center
Self parking
Conference center
Business center
5 meeting rooms
Meeting rooms
24-hour front desk
Computer station
Vending machine
Feel at home (6)
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is $121
$121
$137 total
includes taxes & fees
Apr 17 - Apr 18
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)
Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)
Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)
Rochester Riverside Convention Center - 5 min walk - 0.5 km
Eastman School of Music - 14 min walk - 1.2 km
Strong - 16 min walk - 1.4 km
University of Rochester - 4 min drive - 3.5 km
Getting around
Greater Rochester Intl. Airport (ROC) - 12 min drive
Rochester Station - 14 min walk
Restaurants
St Paul Proper - 9 min walk
Founders Cafe - 6 min walk
The Street - Craft Kitchen & Bar - 7 min walk
Pane Vino Ristorante - 7 min walk
The Pizza Stop - 3 min walk
About this property
Wyndham Rochester Downtown
At Wyndham Rochester Downtown, you'll be just a 5-minute drive from Strong and University of Rochester. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at River Club, which serves breakfast and is one of 2 restaurants. Also, Rochester Institute of Technology and Lake Ontario are within a short drive. Fellow travelers like the helpful staff.
Languages
English
At a glance
Hotel size
217 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs only)*
Service animals welcome
Off-leash area available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Secured covered onsite self parking (USD 5 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
2 restaurants
Bar/lounge
Working away
Business center
5 meeting rooms
Computer station
Conference center (15024 square feet of space)
Services
24-hour front desk
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1968
Television in common areas
24-hour fitness center
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
River Club - This restaurant serves breakfast only.
State Street Bar & Grill - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 6.00 to 13.95 per person
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50.00 per pet, per stay
Parking
Covered self parking costs USD 5 per day with in/out privileges
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn
Frequently asked questions
Does Wyndham Rochester Downtown offer free cancellation for a full refund?
Yes, Wyndham Rochester Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Wyndham Rochester Downtown?
Yes, dogs are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Wyndham Rochester Downtown?
Yes. Self parking costs USD 5 per day.
What are the check-in and check-out times at Wyndham Rochester Downtown?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Wyndham Rochester Downtown and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Wyndham Rochester Downtown?
Yes, there are 2 onsite restaurants, featuring alfresco dining.
What's the area around Wyndham Rochester Downtown like?
Wyndham Rochester Downtown is located by the river in Downtown Rochester, a short 16-minute walk from Strong and 4 minutes' walk from Blue Cross Arena.
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Wyndham Rochester Downtown Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.4/10
Staff & service
5.8/10
Amenities
6.2/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 16, 2025
Good for the price
Hotel was good for the price. My room was clean with the exception of an open bar of soap in the shower. Staff in the lobby was very attentive. The breakfast for purchase had SOOOO much food for only $10, I split it and saved some for later which helped keep my travel costs down. Hotel was very quiet in Mid January so I don’t think there were many guests.
Michael
Michael, 2-night trip
10/10 Exceptional
Feb 16, 2025
Nice upgrades but ghosted at breakfast
We had stayed at this property previously and were happy to see the upgrades! The only disappointment was breakfast. We needed to leave town fairly early so we wanted to get breakfast immediately when it opened at 6 AM. We went for breakfast about 610 and no one was to be found. Waited around about five or 10 minutes and still no one around to attend to us for breakfast so eventually left and just went for fast food. A little disappointing.
Renata
Renata, 2-night trip
6/10 Good
Dec 30, 2024
The bathroom have a leak in the ceiling
Verified traveler
1-night trip
2/10 Poor
Jan 11, 2025
I would not stay here again. None of the amenities - restaurant, bar, gym, etc were open. No room hairdryer, safe, towel bars, or waste basket. In room Keurig did not have creamer, sugar, or stirrers or napkins. At least it had a bed and a bathroom.
Duane
Duane, 2-night trip
8/10 Very good
Feb 15, 2025
A Solid Option for Downtown Rochester
It’s a little run down. One of the two elevators wasn’t working, but the one that did work was super fast. Some places look like they’re falling apart (ceiling tiles in the bathroom, for example), but the rest of the room and amenities were super. The bathroom was clean, the room was clean, the beds were clean and comfy. So if you can get past seeing things that aren’t pristine, this place is comfortable and at a great price!
I do want to take a moment to brag about Mark (and the cook, never got his name) in restaurant. We decided to eat dinner in on our final night and they bent over backwards for us. (Thanks, Mark!!). The cook even made something for me that wasn’t listed on the menu, and it was outstanding. So don’t write off the prospect of eating in the restaurant down in the lobby.
There was a little mix up with billing (essentially, their “system” billed us twice), but after talking with the manager on duty, he sorted it all out and by the time we checked out the issue was resolved. Thankful for management that went above and beyond to tackle this for us.
Overall, we had a great time in Rochester (son had an audition at Eastman) and the proximity to everything was convenient.
Martin
Martin, 2-night trip
4/10 Fair
Jan 8, 2025
Sketchy
Reservation was for the Wyndham but the hotel is actually the Holiday Inn. No explanation was provided when I said I was confused by this. The only Wyndham sign was a banner attached to the side of the Holiday Inn building which blew off by the time we left. Employees were always asleep, playing cards or watching shows on their cell phones when we went by. The toilet didn’t flush in our room, so we moved to a different room, however garbages were never emptied and sheets were never changed. Upon leaving the hotel, my young daughter and I were approached by someone outside of the Holiday Inn/Wyndham front doors asking us to assist with rolling his weed. Also, one elevator was not working and there was a restaurant that was never open.
Verified traveler
3-night trip
10/10 Exceptional
Jun 30, 2023
it is clean, quiet, comfortable, has good breakfast and friendly staff.
Margaret
Margaret, 1-night trip
10/10 Exceptional
Jun 10, 2024
Travel spend a week had no problem.
SHARON
SHARON, 1-night trip
10/10 Exceptional
Jun 7, 2023
i will stay there again
E
E, 1-night trip
10/10 Exceptional
May 31, 2024
Really nice staff, clean rooms nice service but make sure you grab snacks and drinks before you get there because prices on drinks and chip are ridiculous overpriced
Kenyon
Kenyon, 4-night trip
8/10 Very good
May 6, 2024
Stayed for a concert. Place was under construction but it was peaceful and the staff was nice. Just wished there was more shops around for food walking distance
korryne
korryne, 1-night trip
10/10 Exceptional
Jan 5, 2024
Overall stay was extraordinary. Just needed time away to myself to relax and get comfortable.
Regina
Regina, 1-night trip
8/10 Very good
Jul 14, 2023
The staff was helpful and knowledgeable and the dining staff was knowledgeable to.
Richard
Richard, 1-night trip
10/10 Exceptional
Apr 20, 2023
Will be really nice when the river walk construction is completed.
Ann
Ann, 1-night trip
2/10 Poor
Feb 23, 2024
The staff was great but unfortunately expedia messed up my booking and there was no room reserved for me
Jennifer
Jennifer, 1-night trip
4/10 Fair
Apr 17, 2023
Beautiful view if downtown
Lemika
Lemika, 1-night trip
10/10 Exceptional
May 26, 2023
Absolutely friendly and smell’s really good
Denese
Denese, 2-night trip
2/10 Poor
May 26, 2024
The proximity to the convention center was good. The hotel smelled really bad, they v only make fresh coffee 2x/day waited almost an hour to get fresh towels, there was a mouse in my room. The bed sheets did not look like they were washed properly.
Euella R
Euella R, 2-night trip
6/10 Good
Jun 28, 2023
Ease of access to downtown and outlieing areas.
Nathaniel
Nathaniel, 1-night trip
4/10 Fair
May 26, 2024
The bathroom wasn’t clean, there was stains in bathroom. Hair in bathroom. It wasn’t as clean. The staff was nice.
Keren
Keren, 3-night trip
10/10 Exceptional
Mar 28, 2024
Entire Hotel is going through renovations. Makes things very inconvenient, especially for the rate of $140 per night