Let me stat by saying that the hotel has superb views of the old city, simply outstanding. That said, the hotel had its glory day probably during the 60’s or 70’s. Its installations are outdated. Since it is in the top of a hill it is kind of hard to get to the Old City from there. Walking there is strenuous to say the least. Use bus 275 instead and stop at Sultan Sulleyman bus station, right across the Damascus Gate. The hotel employees won’t care about you, they won’t greet you, they won’t help you unless asked, they will simply ignore you. Breakfast is abundant but extremely cheap: the cheapest cereal, the cheapest cold cuts, the cheapest artificially orange flavored beverage, you get the idea. Guest would hang their clothes to dry in the halls, the patio and the employees would pass next to them and could bother less. It happened two days in a row. I would recommend anyone to stay here. During check out I had to wait 10 minutes for someone to show up at the front desk which was completely deserted.