I’ll list off some good qualities first. Staff was very friendly and helpful. Whenever we had an issue, they accommodated and we really appreciated that. We got the king suite with jacuzzi tub for the weekend. For the price, the (2nd) room we got was perfect! Clean, dry, slight odor, but nothing to really complain about. Totally great.
Now for the bad. The first room we got (124) was horrible. You walk in and notice the dampness in the air. Like stinky, mildewy air. We, my husband and I, wondered if it may have flooded at some point? Either a former guest, or during the heavy rain. Either way, it STANK. Some of our towels were damp as if they didn’t get time to dry fully in the dryer (OR the room was just that moist??). We couldn’t walk around on the floors with bare feet.. The floor was sticky and also somewhat wet. We’d walk around with socks on and the bottoms of our socks would be slightly damp after a minute or two. We were so grossed out, we bought some Lysol and fabreeze just to tolerate it for the first night and would sprint to the bathroom/bed/couches to try not to funk up our socks. Totally unacceptable room. Idk if that’s all the bottom levels, but 124 was DEFINITELY one of the worst hotel rooms I’ve booked.
It totally sucks, but if we hadn’t had room 124 to start, we would have loved the stay and planned to come back. The 2nd room was great. Lovely staff.