Not sure who wrote all of the exceptional reviews but it was far from it. I live 15 minutes from here. Decided to have a little R&R and rented the room last minute. I figured I would go to Home Goods, Marshalls, and Burlington and do some shopping. Come back and relax and just enjoy the night alone. Well, when I first arrived the hotel didn't look so bad. Clerk at the front desk was kind. Let her know I was there for a little "me time!" I went up to the 2nd floor and when I opened the door to the room I was not impressed. The first thing that stood out was the smell. It smelled like someone had smoked cigarettes in there 20 years ago and the lingering nicotine was just painted over on the walls. They looked dingy and the yellow and olive color made it worse. Same with bathroom, it was old, the cabinets were old and chipped pressboard, the stove must be from the 60's. NO WAY I would use anything from the kitchen. Did my normal "bed bug check" by pulling back the sheets and looking. Between the nightstand and the bed, there was so much dust and looked like a few pieces of cat food, the liner for the box spring was ripped and hanging from the bottom. Looking in the bathroom, there were old cigarette burns on the sink, at least 4 I saw. I thought to myself, I don't even wanna stand in that shower or wall soaps.I watched tv before I left to Marshall's. I was gonna grab toiletries to use as well as my own towel. I decided this place gives me anxiety and went home! Hyatt next time!