At TownePlace Suites Indianapolis Keystone, you'll be within a 15-minute drive of Fashion Mall at Keystone and Butler University. You can go for a morning swim at the seasonal outdoor pool and visit the fitness center for a workout. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
82 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:00 AM on weekends
Coffee/tea in a common area
Free reception
Snack bar/deli
Traveling with children
Grocery/convenience store
What to do
Free use of nearby fitness center
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Laundry facilities
Facilities
2 buildings/towers
Built in 2000
Safe-deposit box at front desk
Television in common areas
Fitness center
Seasonal outdoor pool
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
No plastic coffee stirrers
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
Video-game console
40-inch LCD TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Double sofa bed
Premium bedding
Pillowtop mattress
Free crib/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Free bottled water
Cookware, dishes, and utensils
Dishwasher
Dining table
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
TownePlace Suites Indianapolis
TownePlace Suites Indianapolis Keystone
TownePlace Suites Keystone
TownePlace Suites Keystone Hotel
TownePlace Suites Keystone Hotel Indianapolis
TownePlace Suites Keystone Indianapolis
Towneplace Suites Indianapolis Keystone Hotel Indianapolis
TownePlace Suites Indianapolis Keystone Hotel
TownePlace Suites Indianapolis Keystone Hotel
TownePlace Suites Indianapolis Keystone Indianapolis
TownePlace Suites Indianapolis Keystone Hotel Indianapolis
Frequently asked questions
Does TownePlace Suites Indianapolis Keystone offer free cancellation for a full refund?
Yes, TownePlace Suites Indianapolis Keystone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TownePlace Suites Indianapolis Keystone?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at TownePlace Suites Indianapolis Keystone?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at TownePlace Suites Indianapolis Keystone?
Yes, there's free self parking.
What are the check-in and check-out times at TownePlace Suites Indianapolis Keystone?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at TownePlace Suites Indianapolis Keystone and nearby?
TownePlace Suites Indianapolis Keystone has a seasonal outdoor pool and a fitness center.
Does TownePlace Suites Indianapolis Keystone have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around TownePlace Suites Indianapolis Keystone like?
TownePlace Suites Indianapolis Keystone is a short 9-minute walk from Fashion Mall at Keystone and 3 minutes' walk from Wine and Canvas.
TownePlace Suites Indianapolis Keystone Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 24, 2024
Expected nicer for the price.
Hotel staff was friendly and everything in the room appeared to work. Hotel lobby, room, and grounds were just ok. Everything seemed clean but not well maintained. We had 4 people on our reservation and had to ask for bedding for the pullout couch. I feel it was on the expensive end for what the place is.
Verified traveler
1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 6, 2024
Rodney
Rodney, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 15, 2024
Ashley
Ashley, 6-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 3, 2024
Travis
Travis, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 23, 2024
Brandon
Brandon, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 10, 2024
Ryan
Ryan, 5-night trip
Verified Hoteles.com guest review
2/10 Poor
Jul 28, 2024
Bryan
Bryan, 8-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
Great stay!!
Great room. They gave us a two bedroom, which was a big help. Everything was clean. Would definitely stay again. We didn't utilize the pool or breakfast, so can't comment on that.
Elizabeth
Elizabeth, 5-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 22, 2024
The staff was friendly, professional and extremely helpful.
Timothy
Timothy, 4-night trip
Verified Hoteles.com guest review
6/10 Good
Jul 7, 2024
Not pleased, not clean
The paint wasn't finished in the bathroom, it wasn't cleaned very well at all. The bed was uncomfortable. The blinds didn't even close all the way and being on the first floor is important.
Verified traveler
2-night trip
Verified Hoteles.com guest review
2/10 Poor
Jun 28, 2024
This hotel was not clean at all. There was food crumbs in the pull out bed, along with ripped couch cushions. The tub was gross, looked brown and dirty. There was hair on the shower walls. The towels had a musty smell to them. Every time I went to the lobby no one was down there to talk to the staff. We never received clean towels. The floor that I was staying on smelt like dog poop. It was an awful stay. I would not recommend this hotel. There are plenty of others around the area to choose from. I was only to stay there due to a stay and play for the weekend.
Elizabeth
Elizabeth, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 24, 2024
Everything has been nice
LaKeishia
LaKeishia, 6-night family trip
Verified Expedia guest review
2/10 Poor
Jun 23, 2024
It was very very dirty, smelled very bad I had blood stains on my bath room wall and ceiling… dust hanging over the bed .. just very very dirty
samantha
samantha, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 16, 2024
Nice quiet place. Staff is kind and courteous!
Beth
Beth, 1-night family trip
Verified Expedia guest review
8/10 Very Good
May 20, 2024
Cheryl
Cheryl, 2-night trip
Verified Expedia guest review
6/10 Good
Apr 29, 2024
Janis
Janis, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Apr 19, 2024
Cozy stay
Complimentary breakfast, kitchenette and cookies.
Alejandro
Alejandro, 7-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Apr 9, 2024
It’s a great location in Indianapolis. It’s adjacent to shopping and eating options and across the street from an upscale mall. You can easily access the city and its northern suburbs. I especially liked the kitchen area with a full sized refrigerator.
Laurel
Laurel, 6-night trip
Verified Expedia guest review
8/10 Very Good
Mar 17, 2024
Our two bedroom suite worked well and the locatuon was convenient. Fortunately, we were in the building where the fire alarm was not going off.
Don
Don, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 24, 2024
Daniel
Daniel, 1-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Feb 3, 2024
Need to update rooms
The rooms are dated and for the area where the hotel is i was expecting more modernization. The price however was good and the staff at the front desk was amazing. THE YOUNG LADIES AT THE FRONT DESK HAVE EXCEPTIONAL CUSTOMER SERVICE SKILLS.
Teia
Teia, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 5, 2024
Daniel
Daniel, 3-night trip
Verified Orbitz guest review
8/10 Very Good
Jan 1, 2024
Tabitha
Tabitha, 1-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Dec 24, 2023
Great respectful staff, excellent location if you’re looking to shop but not wanting to be in the actual traffic from the malls. Fair pricing just would need better remotes but other than that everything was great!
Ransonia
Ransonia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 3, 2023
This stay was absolutely wonderful! The staff were all super friendly! We were greeted with a smile, a warm welcome and thoughtful gift bag! The free breakfast had so many options that were even allergen friendly! My husband can never eat at the "free breakfast" options dur to allergies but they had soy chocolate milk, gluten free bread at this hotel! The rooms were clean and so spacious! The full kitchen was even fully stocked with dishes to eat & cook!