In the heart of Dallas, Sterling Hotel Dallas offers a vibrant retreat with an arcade/game room and outdoor pool. Savor happy hour or dinner at Jabberwocky Sports Bar, unwind in the spa tub, and enjoy high-speed WiFi. Previous guests rave about their stay.
Reviews
4.24.2 out of 10
Popular amenities
Bar
Pool
Connecting rooms available
Gym
Laundry facilities
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
2 outdoor tennis courts
24-hour fitness center
Hot tub
Coffee shop/cafe
24-hour business center
Conference center
Meeting rooms
Limo/town car service
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Daily housekeeping
Laundry facilities
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room, Multiple Beds, Smoking
University of Texas Southwestern Medical School - 4 min drive - 4.4 km
Parkland Memorial Hospital - UT Southwestern - 5 min drive - 5.6 km
Dallas Market Center - 6 min drive - 7.8 km
American Airlines Center - 7 min drive - 8.6 km
Getting around
Love Field Airport (DAL) - 9 min drive
Dallas-Fort Worth Intl. Airport (DFW) - 14 min drive
Dallas Medical-Market Center Station - 5 min drive
West Irving Station - 11 min drive
Dallas Union Station - 12 min drive
Restaurants
McDonald's - 3 min drive
Starbucks - 2 min drive
Whataburger - 2 min drive
Derby Restaurant Dallas - 6 min walk
Taqueria Taxco - 4 min walk
About this property
Sterling Hotel Dallas
Sterling Hotel Dallas puts you within a 10-minute drive of Dallas Market Center and American Airlines Center. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the hot tub for a relaxing end to the day. Other highlights include an outdoor pool, a 24-hour fitness center, and a garden.
At a glance
Hotel size
363 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 21
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas (fines apply)
Caters to adults only
Property amenities
Food and drink
Breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
What to do
Tennis
Personal watercraft (motorized)
Pool table
Golf lessons nearby
Water skiing nearby
Working away
24-hour business center
Meeting rooms
Conference center (27997 square feet of space)
Services
24-hour front desk
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1973
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
24-hour fitness center
An outdoor pool
Arcade/game room
Hot tub
2 outdoor tennis courts
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
25-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Jabberwocky Sports Bar - This sports bar specializes in American cuisine and serves dinner only. Happy hour is offered.
Fees & policies
Refundable deposits
Deposit: USD 20.00 per stay
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the fitness facility or hot tub without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Also known as
Dallas Sterling
Hotel Sterling Dallas
Sterling Hotel
Sterling Hotel Dallas
Sterling Dallas
Sterling Hotel Dallas Hotel
Sterling Hotel Dallas Dallas
Sterling Hotel Dallas Hotel Dallas
Frequently asked questions
Does Sterling Hotel Dallas offer free cancellation for a full refund?
Yes, Sterling Hotel Dallas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sterling Hotel Dallas?
Yes, there's an outdoor pool.
Are pets allowed at Sterling Hotel Dallas?
Sorry, pets aren't allowed.
Is parking offered on site at Sterling Hotel Dallas?
Yes, there's free self parking.
What are the check-in and check-out times at Sterling Hotel Dallas?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM.
What is there to do at Sterling Hotel Dallas and nearby?
Practice your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Sterling Hotel Dallas also has a 24-hour fitness center and an arcade, as well as a garden.
Are there restaurants at or near Sterling Hotel Dallas?
Yes, Jabberwocky Sports Bar offers American cuisine.
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Sterling Hotel Dallas Reviews
Reviews
4.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.4/10
Cleanliness
5.0/10
Staff & service
6.0/10
Amenities
4.0/10
Property conditions & facilities
4.8/10
Eco-friendliness
Reviews
6/10 Good
Nov 10, 2021
Wayne
Wayne, 2-night trip
6/10 Good
Oct 11, 2021
Joel D
Joel D, 2-night trip
2/10 Poor
Oct 10, 2021
called to confirm and the person told me they were not affiliated with the hotel. i did not stay there. will be looking for a refund.
Kenneth
Kenneth, 1-night trip
2/10 Poor
Oct 9, 2021
Horrible don't stay!
Missed my flight and was forced to stay at a hotel. All the other hotels were booked in the area so I thought to give this one a try. Went to check in and they declined my reservation saying they didn't work with third parties. The elevator didn't work while going up to the room and Once in the room it looked very dated. Slept with my day clothes on because I was worried I might get bedbugs.
Patrick
Patrick, 1-night trip
This review was submitted before 2018 and has not been verified.
2/10 Poor
Oct 17, 2016
Steer Clear of the Sterling
Horrible hotel. Bed had cigarette burns. Room full of roaches, crickets and cob webs. Toilet over flowed and flooded the room. Awful place to stay
Merritt
This review was submitted before 2018 and has not been verified.
8/10 Very good
Dec 3, 2013
Improvements are great, however....
This hotel also has permanent residents and were told upon check-in that refrigerator / microwave could not be guaranteed for guests that were not long-term residents. This is a new policy as this is the 7th time we have stayed here for this event. It is crucial for us to have those items and will not be staying here when we return to Dallas if this policy is still followed, no matter how convenient the location. Property shows many signs of aging, but after asking, had everything we needed, room was comfortable and the staff was very willing to assist.
Debbie
This review was submitted before 2018 and has not been verified.
4/10 Fair
Nov 23, 2013
papa
This review was submitted before 2018 and has not been verified.
2/10 Poor
Nov 8, 2013
Yuk and double yuk.
This hotel is a total dump. The wall paper was pealing. The coffee maker didn't work. There were bugs in the bathroom...yes bugs.
The staff is super nice but they alone can't save this awful place.
James from Dallas
This review was submitted before 2018 and has not been verified.
2/10 Poor
Oct 31, 2013
I will not stay in this Hotel again
I will not stay in this hotel again. Carpets is disgusting, doors are missing locks. Bed mattress is old and hard
MarcMay
This review was submitted before 2018 and has not been verified.
2/10 Poor
Oct 28, 2013
Scary!
The building looked good from the outside, the reviews and ratings were good, the lobby looked OK, but the rooms are completely scuzzy. I know--I tried two of them. Filthy carpets, lights and telephone non-functional. Tiny old TV. I asked for a new room and got even less there--no lamps at all! This place apparently used to be nice, but--not currently.
Texas trainer
This review was submitted before 2018 and has not been verified.
4/10 Fair
Oct 25, 2013
Yuck!
The coffe maker was dirty AND didn't work. The light fixtures had burned out bulbs. There were bugs in the bathroom and the towels felt like sandpaper. Never, never again.
James from Dallas
This review was submitted before 2018 and has not been verified.
4/10 Fair
Oct 21, 2013
Dont be fooled by the pics of the reception area
You get what you pay for ... I got fooled with the pictures of the reception area which is nice in fact. My excitement only lasted till I reached the 8th floor and exited the elevator. It smelt of low maintenance right as the elevator doors opened. The carpet in the walkway pretty much prepared me on what to expect. Shabby room overall. The bathroom state was ok. The TV was a joke, max 10 channels in which may be 5 work with some clarity! The remote battery was dead. Pillows display their age and abuse. Yuck!
john
This review was submitted before 2018 and has not been verified.
4/10 Fair
Oct 20, 2013
Hard to believe
I understand that these was not a 5 star hotel, but there some no negotiable minimum expectations at any hotel. First of all the room did not had light, there was a light in the bathroom and on top of the sink, but that was it. For TV I was not expecting a 19" tube TV with 10 channels but 5 of them fading constantly. The carpet was dirty, but I mean dirty not stained. It seem like there was some drywall job done recently and the dust and drywall pieces were still on the carpet. Also there was a weird damp smell in the room. The last thing, but pretty bad too, was that the AC unit could no be adjusted so it could only work full blast. Which made the room super cold.
Monica
This review was submitted before 2018 and has not been verified.
4/10 Fair
Oct 14, 2013
Close to downtown
The hotel is clean, but very, very run-down. That being said, the outside/pool area was very nice. I hope that it is renovated soon.
Padre Joe
This review was submitted before 2018 and has not been verified.
4/10 Fair
Oct 13, 2013
football game
toilet would not stop running, found hair in the tub
Stephanie
This review was submitted before 2018 and has not been verified.
2/10 Poor
Oct 9, 2013
it's so old!!
So my boyfriend and I came out here for a football game when we landed we found out that our reservation has been cancelled at holiday inn so we were searching desperately fire a hotel that wasn't booked. We found this one and I didn't see any pictures or anything first but it was $155 for 2 nights, I figured it had to be a decent hotel.. when we arrived it seemed good, the lobby was nice the front desk agents weren't professional though but they were nice. We went up to the room old, like a motel 6 the small tvs were fuzzy we had circuits go out in the bathroom and there was no shower curtain, when I called for more towels they wanted me to go get them.. but It was clean there were no bugs and a roof over our Head . I probably won't be staying here again willingly but if I was stranded and this was the only place open I would.
Victoria
This review was submitted before 2018 and has not been verified.
2/10 Poor
Oct 8, 2013
Commet
The door was hard to open the contol to the tv was broken i was not happy with the room nothing work in this room
Santiago
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Aug 25, 2013
Groc. store inside hotel! shuttle serv 2 luv fld.
It was very pleasant; staff as well. Frig & micro so I could have the nice frozen meal I bought at the CONVENIENCE STORE INSIDE THE HOTEL! I bought ice cream for dessert at that same store. It is the hotel I will return to when I fly out again.
Sherron
This review was submitted before 2018 and has not been verified.
4/10 Fair
Aug 14, 2013
Verified traveler
This review was submitted before 2018 and has not been verified.
6/10 Good
Aug 11, 2013
Okay for the money
The phone didn't work in the room. I missed a flight. There was a dirty wash rag in the shower curtain, but other than that, it was fine. I should have just asked to switch rooms to a phone that worked.
Verified traveler
This review was submitted before 2018 and has not been verified.
2/10 Poor
Aug 10, 2013
stinky, dirty room
not good. the hotel smells like it was hosting a cigertte convention. We reserved a 2 bed room and receicved a single bed, and the room smelled horrible.
after another 10 minute wait at the desk we got another room, which smelled bed, and was not very clean. the ice maker didnt work, and it looked like some bad things had happened in the room across from us.
Verified traveler
This review was submitted before 2018 and has not been verified.
4/10 Fair
Aug 5, 2013
Meh
The tv was ancient with crappy signal. There were no towels. The sheets had cigarrette burns even though it was a no smoking room.
Steven
This review was submitted before 2018 and has not been verified.
2/10 Poor
Jul 31, 2013
Nasty hotel, wouldn't even recommend to my enemies
There was no door on our bathroom, had to get new room. It was outdated, had no bed skirts, nasty bathrooms, bedding, carpet, the list look goes on. The pool was the only bearable thing.
amy
This review was submitted before 2018 and has not been verified.
4/10 Fair
Jul 29, 2013
The tub/shower looked like it had sewage backup in it. It smelled musty, The shuttle was very accomodating. We only stayed 3.5 hours.
Maryann
This review was submitted before 2018 and has not been verified.