2/10 Poor
Nov 19, 2024
Not worth the price
This day started off to a bad start. They said I had paid for breakfast, but I didn’t choose a breakfast option. They wouldn’t refund anything. I didn’t eat any of their breakfast. The employees are not very helpful very rude. When you asked him any questions they don’t try to make anything, right They just refer you back to Hotels.com. I looked at my receipt on Hotels.com. I didn’t see where I had paid for breakfast on the receipt. They insisted I did. We didn’t eat breakfast there and they wouldn’t credit anything back. The rooms were not very clean. There wasn’t enough towels in the room. Don’t know why the rooms wouldn’t at least be stocked with four towels. They only had one towel in there. I had to call down to housekeeping to get a towel, valet guys are not very nice when I called to ask a question they were very put off and then I was still talking and they had hung up the line
Lana
Lana, 1-night family trip
Verified Hoteles.com guest review
