I booked the hotel through Expedia. The website said they were pet friendly. After I booked, paid, and arriived, they hit me with a $75 pet fee that was no where to be fonnd on the website.Hotel staff told me I could have my $$ back and go find another hotel. It felt like extortion. Later in the evening i tried to watch TV, couldn't get reception. The maintenance guy came to the room, said the hotel uses Direct TV, and in bad weather there's limited to no recption. He said. sorry, we know about the problem. You deserve better. He's righgt. Choose a different hotel if you go to the Pittsfield area.