Chatrium Niseko

3.5 star property
Ski aparthotel with free ski shuttle, near Niseko Mountain Resort Grand Hirafu

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Photo gallery for Chatrium Niseko

Studio | Minibar, in-room safe, individually decorated, individually furnished
2 Bedroom Penthouse Suite | Living room | Smart TV, heated floors
3 Bedroom Penthouse Annupuri View | Mountain view
Minibar, in-room safe, individually decorated, individually furnished
4 restaurants, breakfast, dinner served; French cuisine
Near Niseko Mountain Resort Grand Hirafu, Chatrium Niseko offers a cozy retreat for families. Unwind by the lobby fireplace or fuel up at one of four on-site restaurants offering breakfast to fine dining. Stay connected with in-room WiFi and enjoy convenient perks like ski storage, a 24-hour gym, and free self parking.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Ski facilities
  • Laundry facilities
  • Microwave

Main amenities (12)

  • 72 apartments
  • Weekly housekeeping
  • 4 restaurants and bar/lounge
  • Free ski shuttle
  • Ski storage
  • 24-hour fitness center
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Limo/town car service
  • Lobby fireplace
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Kitchen
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $158
$173 total
includes taxes & fees
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 17 of 17 rooms

2 Bedroom Suite Annupuri View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
  • 78 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
  • 81 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

3 Bedroom Suite Mt Yotei View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
  • 146 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

3 Bedroom Suite Annupuri View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
  • 146 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

2 Bedroom Suite Mt Yotei View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

1 Bedroom Suite Annupuri View King Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
  • 77 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

3 Bedroom Penthouse Mt Yotei View

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Smart TV
Blackout drapes/curtains
  • 173 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

2 Bedroom Penthouse Annupuri View

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Smart TV
Blackout drapes/curtains
  • 127 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

3 Bedroom Penthouse Annupuri View

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Smart TV
Blackout drapes/curtains
  • 169 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

1 Bedroom Suite Twin Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

2 Bedroom Penthouse Mt Yotei View

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Smart TV
Blackout drapes/curtains
  • 118 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

1 Bedroom Suite King Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

2 Bedroom Suite Mt Yotei View - Twin Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Mini-fridge
Smart TV
  • 30 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

2 Bedroom Suite Annupuri View - Twin Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
  • 78 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

2 Bedroom Suite - Twin Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
  • 81 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 4 Twin Beds

2 Bedroom Penthouse Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Smart TV
Blackout drapes/curtains
  • 89 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Kutchan, Hokkaido, 044-0081

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 4 min walk - 0.4 km
  • Annupuri - 10 min drive - 7.9 km
  • Niseko Annupuri Gondola - 12 min drive - 10.5 km
  • Niseko Annupuri International Ski Area - 17 min drive - 12.2 km
  • Niseko Hanazono Resort - 25 min drive - 6.9 km

Getting around

  • New Chitose Intl. Airport (CTS) - 132 min drive
  • Kutchan Station - 9 min drive
  • Niseko Station - 13 min drive
  • Kozawa Station - 25 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Wild Bill's - ‬3 min walk
  • ‪The Barn - ‬4 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬1 min walk
  • ‪Musu - ‬3 min walk
  • ‪If Cafe - ‬3 min walk

About this property

Chatrium Niseko

Chatrium Niseko features a free ski shuttle and puts you within a 5-minute walk of Niseko Mountain Resort Grand Hirafu. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Kamimura, one of 4 restaurants, which serves French cuisine and is open for dinner. Apartments offer up nice touches like espresso makers, bathrobes, and slippers. Skiers will appreciate access to ski storage. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), English, Japanese, Thai
VISIBILITY

At a glance

Property size

    • 72 apartments
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking

Transfers

    • Airport shuttle from 7:00 AM to 6:00 PM*

Offsite

    • Free ski shuttle

Other information

    • Designated smoking areas (fines apply)

Property amenities

Ski

  • Close to a ski area
  • Free ski shuttle
  • Ski storage
  • Ski shuttle nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 6:00 PM
  • Airport shuttle on request
  • Free ski shuttle
  • Limo/town car service
  • Car recommended

Family friendly

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Highchair

Restaurants on site

  • Kamimura
  • Kitchen by KAMIMURA
  • Green Farm Deli Cafe
  • Temporada Tapas Bar
  • The Flats Restaurant&Bar

Kitchen

  • Stovetop
  • Microwave
  • Espresso maker
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster
  • Coffee/tea maker

Dining

  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Minibar

Bedrooms

  • Rollaway/extra beds: JPY 7840.0 per night

Bathrooms

  • Shower
  • Toilet paper
  • Towels provided
  • Bidet
  • Slippers
  • Free toiletries
  • Hair dryer
  • Bathrobes
  • Toothbrush and toothpaste
  • Soap

Living spaces

  • Heated floors

Entertainment

  • Smart TV with satellite service

Laundry

  • Laundry facilities

Comfort

  • Heating
  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Soundproofing
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • In the mountains
  • In a village

Things to do

  • 24-hour fitness center
  • Bicycle tour information
  • Bicycle rentals on site
  • Ziplining nearby
  • Ecotours nearby
  • Fishing nearby
  • Kayaking nearby
  • Bicycle rentals nearby
  • Snowshoeing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Horse riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 72 rooms
  • 6 floors
  • 1 building
  • Built in 2012
  • Individually decorated
STAR_OUTLINE

Special features

Dining

Kamimura - This fine-dining restaurant specializes in French cuisine and serves dinner only. 3-star Michelin rating. Reservations are required.
Kitchen by KAMIMURA - This brasserie specializes in local and international cuisine and serves dinner only. Reservations are required. Open select days.
Green Farm Deli Cafe - This coffee shop specializes in local and international cuisine and serves breakfast only. Open select days.
Temporada Tapas Bar - This tapas bar specializes in Spanish cuisine and serves dinner only. Reservations are required. Open select days.
The Flats Restaurant&Bar - This restaurant specializes in local and international cuisine. Open select days.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge of JPY 35000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for JPY 7840.0 per night
  • High chairs are available for an extra charge of JPY 0 per night

Parking

  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: UnionPay QuickPass.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.

Also known as

Chatrium Niseko Kutchan
Chatrium Niseko Aparthotel
Chatrium Niseko Aparthotel Kutchan

Frequently asked questions

Does Chatrium Niseko offer free cancellation for a full refund?

Yes, Chatrium Niseko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Chatrium Niseko?

Sorry, pets aren't allowed.

Is parking offered on site at Chatrium Niseko?

Yes, there's free self parking.

Is airport shuttle service offered by Chatrium Niseko?

Yes, an airport shuttle is available from 7:00 AM to 6:00 PM on request. The charge is JPY 35000 per vehicle one-way.

What are the check-in and check-out times at Chatrium Niseko?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What is there to do at Chatrium Niseko and nearby?

During the winter, enjoy nearby recreation like snowboarding and snowmobiling, and return when the snow melts for cycling and fishing. Additional recreation nearby includes hot springs and ecotours. Chatrium Niseko also has a 24-hour fitness center.

Are there restaurants at or near Chatrium Niseko?

Yes, there are 4 onsite restaurants, featuring French cuisine.

Does Chatrium Niseko have a kitchen or kitchenette?

Yes, there is a kitchen which also includes an espresso maker, a coffee maker, and a toaster.

What's the area around Chatrium Niseko like?

Chatrium Niseko is a short 4-minute walk from Niseko Mountain Resort Grand Hirafu and 17 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.

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Chatrium Niseko Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing hospitality super nice room and very friendly stuff
Lior, 2-night trip

6/10 Good

Service was great but there were cockroaches in the room
Reynold, 6-night trip

10/10 Exceptional

5+ Star Experience
Stumbled onto this place when I could not find a place slopeside. Lucky to have done so. Better to be here just off the center of town with much more to do than slopeside. Place was immaculate and exquisitely thought out. Cannot imagine a friendlier more helpful staff. Eateries were well thought out and designed, and a lot of fun. Would not consider staying anywhere else in Niseko.
Whitney, 7-night trip

10/10 Exceptional

Spacious, lication, cleanliness, supportive staff, great shuttle service to slope. Can walk it 0.5mi away
Emmanuel Mojica, 7-night trip

8/10 Very good

Great location
The hotel is a bit old. The location is great except we couldn't get a booking at any of their three good restaurants and we were there for a week. The staff were very helpful and courteous. Overall it was an 8/10.
Leah, 6-night trip

10/10 Exceptional

Super nice accommodation. Very affordable in off season.
Andreas, 5-night trip

10/10 Exceptional

Great stay during off peak, property was well maintained with lots of checkin goodies (fruit, milk, bread, etc). Will def be back.
Ben, 3-night trip

10/10 Exceptional

Staff was so friendly and nice. The upgraded room was very spacious and appreciated.
Sachiko, 4-night trip

10/10 Exceptional

Very nice place for a family vacation. We like the open kitchen, so we can prepare simple food for ourselves.
Yan, 6-night trip

8/10 Very good

A lovable Residence hotel to take advantage of now
Comfortable modern residence Hotel for people like me enjoying quiet time in low season. Obstacle exists for tourism however that it offers Limited public transportation and F&B facility, so be creative …
1-night trip

10/10 Exceptional

Loved our little apartment with the kitchen. So convenient and also a great location.
Brigitt, 6-night trip

10/10 Exceptional

Everyone and everything was perfect!
Ashley, 4-night trip

10/10 Exceptional

Very friendly staff. Dining options are good, but hard to make a reservation. Need to take shuttle to go to ski area
Seongyeon, 4-night trip

10/10 Exceptional

Nice hotel with kitchen facilities. Very clean and spacious. Very friendly staff - Yvonne.
Kevin, 2-night trip

10/10 Exceptional

Friendly and accommodating staff. Good service and comfortable and large apartment/ hotel. I particularly like that the windows can be opened, and that we can cook with all appliances provided.
Patricia, 1-night trip

10/10 Exceptional

Very Kindly and Friendly then other hotels. Enough spaces for Parking.
MIN HO, 4-night trip

10/10 Exceptional

Great staff. They were very kind and helpful. I would definitely stay here again.
Christopher, 3-night trip

10/10 Exceptional

Service was outstanding

10/10 Exceptional

Very good hotel environment
A very good hotel with friendly service staff. This is the second time I have stayed at this hotel, but the problem is that the coating in the frying pan in the kitchen has been damaged for a long time. It was discovered last time but it seems that it has not been replaced, so I dare not use it. I hope it can be improved in the future。
Annie, 2-night trip

10/10 Exceptional

My friends and I really enjoyed our stay at chatrium! Rooms are spacious and come stocked with fruit and drinks and breakfast foods. Location was great and walkable to many restaurants in hirafu, and the shuttle and in-house rhythm gear rental was so convenient for our ski and snowboarding trip. Yvonne at the front desk was amazing and helped us book taxis as well as onsens. Thank you for the wonderful time!
Amy, 4-night trip

10/10 Exceptional

Best family vacation hotel
Best family vacation hotel. We had a 2-bedroom apartment. The 2 kids had their own bedroom and bathroom. We had complimentary breakfast in the dining room every morning and even cooked dinner in the open kitchen one night.
Ma Kar, 4-night trip

4/10 Fair

I cannot believe checkout time is 10am. That's too early for a ski area hotel.
Siu Chung, 2-night trip

10/10 Exceptional

We had a fantastic stay at The Chatrium in our 1 bed apartment. The staff were super helpful when needed and the shuttle service to the Gondola and Dot Base was fantastic. The driver took our ski's and poles from us each time securing them on the bus. The bar and restaurants in the hotel were also greaz and convenient. The hotle is located in a perfect position for eating out etc. We had a car and there was free undercover parking that was hassle free. We will def stay here again when we return.
Terrina, 10-night trip

10/10 Exceptional

Everyone at the Chatrium was so incredibly welcoming! The location was central and convenient. The employees were always so very helpful. It was very convenient to have restaurants on site especially breakfast. The shuttle and drivers were extremely polite and willing to help! The rooms are spacious and as described. We could not have chosen a better place to stay. We plan on booking this property again!
Jessica, 5-night trip

6/10 Good

First check in staff is not helpful as we requested extra blanket, rolling bed and bedding sheet, he said no such things can be provided. 2nd night we requested the dehumidifier and got a malfunction one and finally delivered an bigger upgrade one. Check out at 10 am is crucial for a family with a young kid.
4-night trip