Located in a bustling area, New Ambassador Hotel offers modern comforts with an airport shuttle and coworking spaces. Connect to free in-room WiFi, unwind at the bar or grab a bite at the restaurant. Previous guests praise the helpful staff.
Enjoy your visit to Harare with a stay at New Ambassador Hotel. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
Languages
English
At a glance
Hotel size
72 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Working away
Business center
Meeting room
Coworking spaces
Conference space (538 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Television in common areas
Piano
Reception hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Sleep well
Turndown service
Bed sheets provided
What to enjoy
Balcony
Individually furnished and decorated
Separate living room
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 29 per person
Airport shuttle service is offered for an extra charge of USD 15 per person (one-way)
Children & extra beds
Airport shuttle service for children between the ages of 2 and 11 costs USD 7.5
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Ambassador Hotel New
New Ambassador
New Ambassador Harare
New Ambassador Hotel
New Ambassador Hotel Harare
New Ambassador Hotel Hotel
New Ambassador Hotel Harare
New Ambassador Hotel Hotel Harare
Frequently asked questions
Does New Ambassador Hotel offer free cancellation for a full refund?
Yes, New Ambassador Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at New Ambassador Hotel?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by New Ambassador Hotel?
Yes, an airport shuttle is available. The charge is USD 15 per person one-way.
What are the check-in and check-out times at New Ambassador Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 10 AM.
Are there restaurants at or near New Ambassador Hotel?
Yes, there's an onsite restaurant.
Does New Ambassador Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does New Ambassador Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around New Ambassador Hotel like?
New Ambassador Hotel is a short 6-minute walk from Harare Gardens and 4 minutes' walk from African Unity Square.
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New Ambassador Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 4, 2024
Near office, good local food.
INNOCENT
INNOCENT, 2-night trip
8/10 Very good
Sep 20, 2024
Twenty-eight usd for breakfast might seem expencive for someone counting their dollars.
Jarkko
Jarkko, 3-night trip
6/10 Good
Dec 7, 2024
A very expensive breakfast at $28, though it is possible to order individual things for less. Shower head at about a meter high and didn't really work. Dated, but not terrible.
Jason P
Jason P, 3-night trip
8/10 Very good
Oct 29, 2024
A convenient but average stay
Convenient for our meetings. A bit disappointed in food service and timing. Internet connections not convenient.
Average older rooms
Good housekeeping service
Gerrit
Gerrit, 1-night trip
10/10 Exceptional
Aug 19, 2022
Great facility in the city centre
Great stay, nice beds and hygienic environment
Everson
Everson, 4-night trip
2/10 Poor
Nov 22, 2023
Very old hotel.
Yasuyuki
Yasuyuki, 4-night trip
6/10 Good
Sep 28, 2023
Good experience
Great location within city center affording access to all facilities and places.
Everson
Everson, 8-night trip
8/10 Very good
Jul 4, 2022
The View and location
Jane
Jane, 1-night trip
8/10 Very good
Jul 29, 2023
Centrally located!Safe and quite!Exceptional customer service.Receptionists are friendly so are those in the dining area.Security personnel very helpful with welcoming guests as well as helping with lugguage during check in and check out.I would highly recommend!
Ngoni
Ngoni, 2-night trip
2/10 Poor
Nov 25, 2023
Very old facility.
Yasuyuki
Yasuyuki, 3-night trip
8/10 Very good
Jun 19, 2024
The overall is outstanding, howeever the building is very old and outdated. The heater did not work and I was force to sleep with my sweater and long johns on to stay warm. The bed was not comfortable. The hotel is close to the city center, and throughout my stay I didn't have any problems besides the condition of the hotel. For the cost to book at this hotel, I was expecting for better.
Wilson
Wilson, 2-night trip
2/10 Poor
Nov 8, 2024
A dresser in the room that has a broken handle tore my £390.00 Charles Tyrwhitt suit trouser. I then discussed very politely with Amanda(one of their senior staff) that someone will get cut by that same drawer handle if they do not attend to it. I also showed Amanda that they were coackroaches in the room which she saw. In addition, i showed her that the shower was full of mold and gnats, which she also saw. She then escalated the matter to her superior, a heavily built man who was courteous and apologetic. He promised to relay the matter to the hotel manager who was away on the morning i checked out. They promised to get back to me on Monday 4 November 2024 but they never did.
SEKAI
SEKAI, 1-night trip
10/10 Exceptional
Jan 6, 2025
Nherera Washington
Nherera Washington, 1-night trip
10/10 Exceptional
Dec 29, 2024
SPENCER
SPENCER, 1-night trip
10/10 Exceptional
Oct 18, 2024
Clein
Clein, 1-night trip
10/10 Exceptional
Sep 23, 2024
James
James, 1-night trip
10/10 Exceptional
Jun 1, 2024
Tanaka
Tanaka, 1-night trip
8/10 Very good
Dec 8, 2023
Stuart
Stuart, 5-night trip
6/10 Good
Oct 11, 2023
Stella
Stella, 1-night trip
8/10 Very good
Jul 4, 2022
Natasha
Natasha, 2-night trip
10/10 Exceptional
Jun 29, 2022
TSITSI
TSITSI, 1-night trip
8/10 Very good
Jun 4, 2022
Tsitsi
Tsitsi, 3-night trip
10/10 Exceptional
May 1, 2022
Location is good. Need to upgrade and get some more channels on your tv. They only had like 9 channels
Anthony
Anthony, 2-night trip
10/10 Exceptional
Apr 14, 2022
Hôtel très bien situé, ils ont répondu à mes courriels pour les transports, excellent rapport qualité/prix. Ils m’ont référé le nom d’un chauffeur sécuritaire pour la visite du Great Zimbabwe et les peintures rupestres de Domboshawa. L’hôtel est situé entre deux magnifiques parcs.
Jean
Jean, 2-night trip
4/10 Fair
Apr 12, 2022
What did I like about the place, absolutely nothing. The images they use for advertising don't show the actual state of the place. It's run down and the images which influenced my decision to book a room may have been true 30 years ago but imagine what the place would look like after many years of next to zero maintenance. They shouldn't use the images they're using now to advertise themselves because it shows a different hotel, they should get new images taken now and I wonder how many people would actually book with them when they see how it is now.