Best Western Plus Hotel Genova puts you in a great location, within a 15-minute walk of Piazza San Carlo and Egyptian Museum Torino. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or mani/pedis. Other features include a bar/lounge, a health club, and a fitness center. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Porta Nuova Station is 4 minutes and Re Umberto Station is 6 minutes.
Languages
English, French, Italian, Portuguese
At a glance
Hotel size
92 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay free
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite parking limited (max 5 spaces per unit)
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1880
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Health club
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Beaux Arts architecture
Accessibility
Elevator
Room amenities
Be entertained
26-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Hquattordici has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. The spa is open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.70 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8 for adults and EUR 8 for children
Hosted evening meal costs EUR 30
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Genova
Best Western Genova Turin
Best Western Hotel Genova
Best Western Hotel Genova Turin
Best Western Plus Hotel Genova Turin
Best Western Plus Hotel Genova
Best Western Plus Genova Turin
Best Western Plus Genova
Best Western Turin
Best Western Plus Genova Turin
Best Western Plus Hotel Genova Hotel
Best Western Plus Hotel Genova Turin
Best Western Plus Hotel Genova Hotel Turin
Frequently asked questions
Are pets allowed at Best Western Plus Hotel Genova?
Yes, pets stay free.
Is parking offered on site at Best Western Plus Hotel Genova?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Best Western Plus Hotel Genova?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Best Western Plus Hotel Genova and nearby?
Best Western Plus Hotel Genova has a spa and a steam room.
Are there restaurants at or near Best Western Plus Hotel Genova?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Hotel Genova like?
Best Western Plus Hotel Genova is in Crocetta, a short 4-minute walk from Porta Nuova Station and 12 minutes' walk from Piazza San Carlo.
Best Western Plus Hotel Genova Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 27, 2024
Paul
Paul, 1-night family trip
Verified Hoteles.com guest review
6/10 Good
Aug 27, 2024
The place is fantastic and so is the stuff. You will be amazingly welcomed. The issue was the hotel was under renovation and it caused a lot of noise in the morning while I was trying to sleep. Also, the spa area seems to be a common area for everyone. It is not! If you want the o use the hot tub, it is a spa service with extra costs involved.
Jonnath
Jonnath, 1-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Aug 21, 2024
Nice hotel that’s close to the train station and city center. Most attractions and restaurants within walking distance. The room we were in was facing the street and you could hear lots of street noise and the tram coming by, not ideal if you’re a light sleeper. We tried to change rooms but it could not be accommodated. In any case, we managed just fine. Overall, I would recommend this hotel with the above caveat.
Rob
Rob, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 30, 2024
Alister
Alister, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 28, 2024
Best hotel ever.
Thank you Francesco for great service and for the upgrade.
Best,
Maher
Maher, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 15, 2024
Kristine
Kristine, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 4, 2024
ALESSANDRA
ALESSANDRA, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Apr 7, 2024
Chew
Chew, 1-night family trip
Verified Hoteles.com guest review
6/10 Good
Feb 12, 2024
Room on 5th floor was in the roof. Restricted head height in parts. Air con I could not make work at all and room far too hot. The 'bath shower' was a strange jacuzzi which would not fill with water, therefore no bath and only had a hand held shower. Therefore not really a shower either. No restaurant on site. Parking very difficult, I went to underground parking at the train station which is probably not the safest place to be late at night I imagine. Breakfast OK, nothing to get excited about.
howard
howard, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 16, 2024
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2023
Very clean. Reasonable price
Gordon
Gordon, 1-night business trip
Verified Orbitz guest review
10/10 Exceptional
Aug 28, 2023
Excellent stay with great service from all the staff.
Very comfortable room
Will definitely return
Christopher
Christopher, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2023
Great front desk. Lovely hotel
Michael
Michael, 1-night family trip
Verified Expedia guest review
6/10 Good
Jul 23, 2023
alisa
alisa, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 3, 2023
Nice spot, especially for a solo traveller stopping quickly.
Matthew
Matthew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2023
Ivan
Ivan, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 16, 2023
The room was really nice including a great bathroom area. Everyone is super friendly from the owner down to the staff. Breakfast is excellent and freshly made every day. This hotel is our stay every time we come to Torino.
Raffaella
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2023
The property is nice, breakfast is good for starting the day full, our room was big enough for a family of four including a 13 and 11 year old kids. I love the size of the shower too! The room was nice and newer.
The hotel is literally across the street from the train station. Turin in general, does not seem to be a really walkable city unlike Rome and Florence.
Frederick
Verified Expedia guest review
8/10 Very Good
Nov 18, 2022
Best Western Turin
Enjoyed my stay at Best Western. It was very convienent to the Porto Nuovo train station.
Rudy
Rudy, 2-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Aug 24, 2022
Excellent service and great breakfast
Raffaella
Raffaella, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2022
Rooms are spotless clean and staff are excellent. Cannot fault anything about this hotel
Darren
Darren, 1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Apr 21, 2022
Daniel
Daniel, 1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 19, 2021
The staff members at reception were incredibly welcoming and polite.
The hotel is across the street from the station which is great. The tea and coffee packets were expired so I assumed they hadn’t been replenished in awhile so that would be my only suggestion.
Ashleigh
Ashleigh, 1-night trip
Verified Expedia guest review
4/10 Fair
Nov 4, 2021
Bad experience
It’s definitely not a 4 stars hotel, the pics looks much better than the reality.
Small bed, not enough towels. Air conditioning not working. So much noise.