Check in was great. Staff v helpful. Rooms were v nice - decent decor and style was good, bathroom had heated mirror, which was nice for after showering.
Staff in the evening were helpful and got us sorted with a taxi for the next morning.
However, the pool (and gym) closed at 6pm on Sunday evening - I think clarity of this e.g. Email prior to booking confirmation, would be good, as we were disappointed.
Also, on check out, the person on the desk seemed to have trouble with the computer system and tried to get me to pay a second time. The staff member was unpleasant to deal with - a shame as the others (including breakfast staff) seemed v nice and helpful.