Hotel v clean
Upon check in to room , the room was boiling hot. We immediately turned down the thermostat and opened the r windows. When I called reception they explained that many of the rooms on my floor had been impacted by faulty air con systems and that an engineer was coming tomorrow. We did then get two fans in to the room. The room was so hot that even two fans didn’t keep the temperature down so we had to have windows and curtains open to ventilate the room. It was in excess of 30 degrees - we were sweating and went through 2 litres of water overnight. This was a known issue before we had checked in and I was surprised they didn’t offer to change room , provide any drinks or any complementary refreshments .
Room was a good size but with windows open , the noise of the city was very loud, the room hot, fans going all night so we didn’t get a good sleep
Next day I tried to change our cab to the station and after waiting 15 mins then had to chase up as it hadn’t been done, by which time it was quicker to walk with our bags to the station
I did expect more attentiveness and standard from a Marriott hotel and although the lady who delivered our fans was lovely and kind, the rest of service was below 4 star