The hotel, amenities and facilities were great, as per usual with Hilton Hotels. However the service whilr checking in was dissapointing. No concierge to help bring up any of my 3. heavy suitcases, a somewhat careless lady in the reception, i was also surprised that non of my Hilton Honors Gold benefits would count, as it was booked trough Hotels com. I understand i won’t earn points or qualifying nights, but i reallt expected my already acrued benefites to count. Prior to checking out, i got a call asking if i would like some help to bring down luggage, but when checkout time came around, no concierge showed up, and the front desk did not answer my calls, so i yet again had to bring down 50kg+ of suitcases myself. Once i had checked out and waiting for my taxi however, conciegere was very helpful :)
Other than that, the pools, spa, tennis court and all the other facilites was amazing. I loved the quarterdeck bar, and it had an amazing view over the marine.