Experience Toulouse's vibrant city centre at Hotel Innes by HappyCulture, where a warm welcome awaits. Unwind with daily manager's reception and a bar or stay connected with free in-room WiFi. Multilingual staff and tour/ticket assistance help make your stay seamless.
Hotel Innes by HappyCulture puts you in a great location, within a 15-minute walk of Place du Capitole and Capitole de Toulouse. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. This Baroque hotel is also within a short drive of Cité de l'Espace and Airbus. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Jeanne d'Arc Metro Station is 3 minutes and Jean-Jaurès Metro Station is 8 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
43 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (up to 22 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Secured onsite self parking (EUR 10 per night)
Onsite parking limited (max 1 space per unit)
Height restrictions apply for onsite parking
Offsite parking within 262 ft (EUR 15 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Coffee/tea in a common area
Free daily reception
Shared microwave
Room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry service
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1986
Safe-deposit box at front desk
Television in common areas
Communal living room
At least 80% of food locally-sourced
At least 80% organic food
Double-glazed windows
At least 80% lighting from LEDs
No plastic soda bottles
No plastic drinking straws
No plastic water bottles
Water dispenser
Baroque architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
LED light bulbs
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Secured self parking costs EUR 10 per night
Parking is available nearby and costs EUR 15 per night (262 ft away)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
BEST WESTERN Athenee
BEST WESTERN Athenee Toulouse
Best Western Athénée Happyculture Hotel Toulouse
BEST WESTERN Hotel Athenee Toulouse
Best Western Athénée Happyculture Hotel
Toulouse Best Western
Best Western Athénée Happyculture Toulouse
Best Western Athénée Happyculture
Hotel Innes
Best Western Hotel Innes
Innes By Happyculture Toulouse
Hotel Innes by HappyCulture Hotel
Hotel Innes by HappyCulture Toulouse
Hotel Innes by HappyCulture Hotel Toulouse
Frequently asked questions
Does Hotel Innes by HappyCulture offer free cancellation for a full refund?
Yes, Hotel Innes by HappyCulture does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Innes by HappyCulture?
Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Innes by HappyCulture?
Yes. Self parking costs EUR 10 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Innes by HappyCulture?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Innes by HappyCulture?
No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (8-min drive) is nearby.
What's the area around Hotel Innes by HappyCulture like?
Hotel Innes by HappyCulture is in Toulouse City-Centre, a short 3-minute walk from Jeanne d'Arc Metro Station and 9 minutes' walk from Place du Capitole.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Hotel Innes by HappyCulture Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 12, 2025
Excellent stay in Toulouse
Excellent stay, customer service was excellent!! Brilliant location to the city centre & had the best nights sleep. Will definitely be visiting again, thank you Hotel Innes!
Laura
Laura, 1-night trip
10/10 Exceptional
Jan 30, 2024
Great stay!
Maria
Maria, 4-night trip
10/10 Exceptional
Oct 29, 2024
Great wee hotel
Friendly hotel, lovely helpful staff. Very central and close to all amenities
Campbell
Campbell, 2-night trip
10/10 Exceptional
Aug 2, 2024
Nice rooms and staff. Great location!
Paola
Paola, 1-night trip
10/10 Exceptional
Feb 27, 2025
An amazing hotel in the heart of Toulouse
This hotel is a gem centrally and conveniently situated a short stroll away from the heart of Toulouse and the beautiful Victor Hugo Market with all the best restaurants. The hotel was very clean and comfortable. The room was very good. And the parking provided was very helpful. We had the most amazing reception from two extremely helpful and friendly receptionists. Can not praise them enough.
Timothy
Timothy, 2-night trip
8/10 Very good
Oct 24, 2024
A nice local hotel within in reach of the centre and transport links. Friendly and helpful staff
David
David, 4-night trip
8/10 Very good
Dec 25, 2023
very good location close to centre, helpful staff
Hem Raj
Hem Raj, 1-night trip
10/10 Exceptional
Jun 13, 2024
Lovely room, in a quiet area
Gemma
Gemma, 3-night trip
10/10 Exceptional
Aug 30, 2024
Hotel 5 minute walk from main shopping area. Well presented small hotel with good breakfast and quiet rooms at night. Parking available on site but very tight for a large car.
John
John, 4-night trip
10/10 Exceptional
Feb 21, 2024
Very happy with my stay. The hotel was very clean and comfortable. The staff were very efficient and friendly.
Elizabeth
Elizabeth, 1-night trip
8/10 Very good
Jun 14, 2024
A small, clean and conveniently located hotel. Nothing fancy, but had all that was needed for a short stay. Staff were helpful and friendly.
Dean
Dean, 3-night trip
8/10 Very good
Sep 26, 2024
3 nights in Tolouse - great staff - breakfast uninspirig but fairly typical for a french hotel. walkable and in good condition - would choose again
Brian
Brian, 3-night trip
10/10 Exceptional
Nov 3, 2024
Comfortable and convenient
A very convenient location for accessing the amazing La Citè and also the city centre areas like la Bastide. Lovely view of the castle easy access to local restaurants of a mixed quality.
Very compact room but well laid out for functionality.
Spotlessly clean and very comfortable beds. The spiral staircase may be an issue for some travelers however.
Martin
Martin, 4-night trip
10/10 Exceptional
Oct 4, 2023
good hotel well located close to the capitole
philippe
philippe, 2-night trip
10/10 Exceptional
Oct 25, 2024
Laurenço (not sure of spelling) was at the front desk on arrival and was very accommodating. He was able to hold our luggage until check in and check out in order to allow us to sightsee. The breakfast provided was nice and adequate.
The nicely appointed room met our needs. The location was within walking distance to stores and restaurants.
Andrea
Andrea, 1-night trip
8/10 Very good
Apr 16, 2024
Staff was very helpful. Room was very clean, good AC and quiet for sleeping.
John
John, 2-night trip
10/10 Exceptional
Mar 27, 2023
Very happy to have chosen HAPPYCULTURE!
Wonderful stay ! Everything was more than expected - location, service, breakfast, confort
Angela
Angela, 2-night trip
8/10 Very good
Aug 30, 2024
Small breakfast room. little variety on the buffet.
German
German, 1-night trip
10/10 Exceptional
Aug 6, 2024
Hotel was great except for the uncomfortable pillows.
Linda
Linda, 1-night trip
10/10 Exceptional
Oct 4, 2023
Very friendly and helpful front desk staff, they were welcoming. Appreciated that good coffee was available anytime. Location was very convenient and attractions and good food were close by. Great value. We enjoyed our 4 night stay.
Andrea
Andrea, 4-night trip
10/10 Exceptional
Feb 22, 2024
Great little hotel in an excellent location, close walkable distance to the heart of everything. Safe gated parking area. As others have mentioned, the rooms are on the small side, but it was clean and comfortable and the free coffee and water in the lobby is a lovely touch. Breakfast was tasty. Would recommend this hotel!
Claire
Claire, 2-night trip
10/10 Exceptional
Jul 5, 2023
definitely recommend!
We loved our stay in this comfortable hotel with warm, enthusiastic and informative staff.
It is a 10 min walk from the rail station, from which we arrived, and 5 min to the airport bus.
Close to most attractions.
Chris
Chris, 1-night trip
10/10 Exceptional
Apr 25, 2024
The rooms are updated, spacious (for a European city), and clean. The bed was comfortable and there were no issues.
Reche
Reche, 5-night trip
8/10 Very good
Jul 13, 2024
Rugby away days
Toulouse is an annual trip for us to watch the rugby. Have stayed at many hotels over the years and this is one of the good ones. On a quiet street but very close to the centre & only a 5 min walk to shops bars and restaurants. It's clean and comfortable and good value for money. We booked room only so can't comment on food options
Debby
Debby, 3-night trip
8/10 Very good
Dec 24, 2022
Toulouse weekend for rugby
Comfortable rooms and good to have a "Lounge/Communal Room" in the hotel