The 1st room was dirty, dead bugs on the floor, no bed cover on bed and no towels, wash clothes etc. The second room was a little better. We found a cigarette at the edge of the bed and this was a no smoking room, mold and hairs in and on the tub. The sheets had stains on them and the door wasn't sealed so bugs could get in. There was no pool. The breakfast bar on that Saturday morning 7-6-24 at 7:00 a.m. had about 6 miniature muffins and that was ALL!! (Breakfast was supposed to be from 6:30 - 9:00).
Our door key did not work we had to switch it out TWO nights in a row (ridiculous)!. We had to call the front desk for clean towels, etc. we had NO housekeeping the entire 3 night stay. The hotel grounds wasn't the cleanest.
The pictures on the website, is nothing like it is in person. I am shocked that Hotel.com will advertise and associate themselves with this hotel. Do Hotel.com check these hotels prior to listing them on their website??. We will not stay here ever again.