Front desk worker was super nice, and super helpful. Facility is very worn and dingy. Lots of damaged walls, and poorly done touch up paint throughout. Our first room had someone else's body hair sitting on the side of the tub. We received a welcome text inviting us to let them know if we needed any assistance. Our TV did not work. I replied to the welcome text about the issue, and received a reply that said "we are unable to respond." Front desk worker tried to fix the TV, and when he couldn't, switched us to a different room. Overall, not terrible place to stay, but I would have been disappointed if we were on a pleasure trip.