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Renaissance Lucerne Hotel

5.0 star property
Luxury hotel with restaurant, near Chapel Bridge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Lucerne Hotel

Deluxe Room, 2 Twin Beds | Down comforters, pillowtop beds, in-room safe, desk
Exterior
Bar (on property)
Sports facility
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Non-smoking
    Non-smoking
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Car rentals on site
  • Computer station
  • Communal living room
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is $260
$280 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Suite, 2 Twin Beds

32-inch flat-screen TV with satellite channels, TV

Studio Suite, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Down comforters, pillowtop beds, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

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Pool
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9.4 out of 10, Exceptional, (767)
The price is $304
$327 total
includes taxes & fees
Dec 2 - Dec 3
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About the neighborhood

Map
Pilatusstrasse 15, Lucerne, LU, 6002

What's nearby

  • Chapel Bridge - 4 min walk - 0.4 km
  • KKL Lucerne - 5 min walk - 0.4 km
  • Lucerne Town Hall - 6 min walk - 0.5 km
  • Lion Monument - 15 min walk - 1.3 km
  • Chateau Guetsch - 19 min walk - 1.6 km

Getting around

  • Zurich Airport (ZRH) - 56 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 4 min walk
  • Lucerne Station - 4 min walk
  • Luzern Sgv Station - 11 min walk

Restaurants

  • ‪Rossini - ‬3 min walk
  • ‪Mövenpick - ‬1 min walk
  • ‪La Bestia - Pizza Pizza - ‬2 min walk
  • ‪Pastarazzi GmbH - ‬3 min walk
  • ‪Das Schwarze Schaf - ‬3 min walk

About this property

Renaissance Lucerne Hotel

Renaissance Lucerne Hotel offers a fantastic location, putting you just steps from Chapel Bridge. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Pacifico - South American, which serves Mexican cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 87 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Offsite parking within 49 ft (CHF 15 per night)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Rafting nearby
  • Ski lessons nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1907
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Pacifico - South American - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Boca Grande Bar & Lounge - This bar specializes in international cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 1.65 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately CHF 35 for adults and CHF 20 for children

Children & extra beds

  • Rollaway beds are available for CHF 100.0 per night

Parking

  • Parking is available nearby and costs CHF 15 per night (49 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Renaissance Lucerne
Lucerne Renaissance
Lucerne Renaissance Hotel
Renaissance Hotel Lucerne
Renaissance Lucerne
Renaissance Lucerne Hotel
Renaissance Lucerne
Renaissance Lucerne Hotel Hotel
Renaissance Lucerne Hotel Lucerne
Renaissance Lucerne Hotel Hotel Lucerne

Frequently asked questions

Does Renaissance Lucerne Hotel offer free cancellation for a full refund?
Yes, Renaissance Lucerne Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Renaissance Lucerne Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Renaissance Lucerne Hotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Renaissance Lucerne Hotel?
You can check in starting at 3 PM. Check-out time is noon.
Is there an onsite casino at Renaissance Lucerne Hotel?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (15-min walk) is nearby.
What is there to do at Renaissance Lucerne Hotel and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes ecotours. Renaissance Lucerne Hotel also has a 24-hour fitness center.
Are there restaurants at or near Renaissance Lucerne Hotel?
Yes, Pacifico - South American offers Mexican cuisine.
What's the area around Renaissance Lucerne Hotel like?
Renaissance Lucerne Hotel is in the heart of Lucerne, a short 4-minute walk from Lucerne (QLJ-Lucerne Train Station) and 4 minutes' walk from Chapel Bridge.

Renaissance Lucerne Hotel Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Luis, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Monica, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Comments
Decor and furniture in less than typical price range of this room, but the room was clean. Heater did not work and needed portable heater. Breakfast at the restaurant was excellent as well as proximity to the train station
Douglas, 4-night trip
Verified Hoteles.com guest review

8/10 Very Good

The hotel was in a good location. It was overpriced for what the hotel offered.
Minaj, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location
Jason, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Darcey M, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Haim, 1-night trip
Verified Expedia guest review

2/10 Poor

E, 1-night trip
Verified Expedia guest review

2/10 Poor

Horrible service. We booked the reinsurance and we were moved to a different hotel.
Revina, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Excelente location
Nice hotel, but very small rooms. Clean, good food
2-night trip with friends
Verified Hoteles.com guest review

2/10 Poor

I recently stayed at this so-called “5-star” hotel, and it was nothing short of a nightmare. The online description is utterly misleading. Here’s why: First, there are no restaurant services or any form of food available. For a hotel that claims to be 5-star, this is unacceptable. The hours of operation for anything remotely service-related are bizarre and highly inconvenient. You can’t even get basic amenities like water; there’s no way to ask for it, and the room has a small, empty fridge with no bottled water provided. The room itself was ugly and uncomfortable. There was no air conditioning control, and I suspect there wasn’t even AC, just a barely functional fan. This made for a very uncomfortable stay, especially during the warmer parts of the day. Moreover, the staff was unprofessional and unhelpful. They certainly did not provide the level of service one would expect from a 5-star establishment. Their attitude and service were more fitting for a 1-star motel. Overall, this hotel is a huge disappointment. It’s not even worthy of a single star. I would not recommend it to anyone. Save your money and stay somewhere that actually meets its advertised standards.
George, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Shianne, 3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Amazing customer service Everything was great 😊
Patricia, 1-night trip with friends
Verified Hoteles.com guest review

4/10 Fair

Receptionist was rude.
Shao, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was very comfortable and relaxing.
jerry, 2-night trip
Verified Hoteles.com guest review

6/10 Good

Very basic but close to the Chapel bridge.
Cheryl, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Nice Property
Overall, a good place to stay. For the price, I expected a little more in terms of elegance and luxury, but I can't think of a single complaint. The front desk and all hotel staff were very helpful and friendly. The location was extremely convenient with the train station just being less than a 5 minute walk away.
Ravi, 3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Great hotel and fantastic breakfast as well
Jean, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Very friendly staff who advises the best way to eat and travel
Sze Ling, 1-night trip
Verified Expedia guest review

4/10 Fair

Room air conditioning unit was not cooling enough and moldy at the vent. Not expected from a five star hotel. Despite notifying reception nothing was done except for a thank you for notifying us. Will never stay there again.
Ahmed, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Mahesh, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Karen, 3-night trip
Verified Orbitz guest review

4/10 Fair

Great location but disappointing overall
Our stay at the Renaissance was very disappointing overall. The good: - Location is excellent - Front desk staff is polite The bad: - No bottled water in the room and 9chf per bottle if you ask for it at reception - No Do Not Disturb sign in our room, and had to deal with housekeeping knocking and asking them to come back later. Asked the front desk for a DND sign but never got one. - Excessive noise from the hallways and of doors being slammed shut constantly - Body wash ran out and wasn't refilled during our stay, and the trash can wasn't emptied on one of the days either. Also found hair that didn't belong to us in the bathroom. I believe the Renaissance hotel can and should do much better, and I'll be searching for a different hotel next time I visit Lucerne.
Robert, 3-night trip
Verified Hoteles.com guest review

6/10 Good

Chibing, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Ulises, 3-night trip
Verified Hoteles.com guest review