Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive
San Carlos, CA (SQL) - 32 min drive
Oakland Intl. Airport (OAK) - 40 min drive
San Francisco Intl. Airport (SFO) - 41 min drive
San Jose College Park Station - 7 min drive
Sunnyvale Lawrence Station - 10 min drive
Tamien Station (Caltrain) - 11 min drive
I-880 Station - 23 min walk
Restaurants
Jollibee - 4 min drive
McDonald's - 4 min drive
Olive Garden - 4 min drive
Andersen Bakery - 4 min drive
Auntie Anne's - 4 min drive
About this property
Sheraton San Jose Hotel
Sheraton San Jose Hotel puts you within a 10-minute drive of Levi's Stadium and SAP Center at San Jose. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a fitness center, a terrace, and a garden. Fellow travelers love the helpful staff.
Languages
Chinese (Mandarin), English, Spanish
At a glance
Hotel size
229 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Parking
Onsite parking available only on request
Onsite self parking (USD 15.00 per day)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
24-hour business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Outdoor entertainment area
Outdoor furniture
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered peephole/view port in door
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Transfer shower
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Room amenities
Be entertained
40-inch Smart TV
Premium cable channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Refundable deposits
Deposit: USD 75 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge of USD 60 (subject to availability)
Late check-in can be arranged for an extra charge of USD 75
Late check-out can be arranged for an extra charge of USD 75 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Parking
Self parking costs USD 15.00 per day
RV/bus/truck parking is available for an extra charge
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a deadbolt lock on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Hotel Sheraton San Jose
San Jose Sheraton
San Jose Sheraton Hotel
Sheraton Hotel San Jose
Sheraton San Jose
Sheraton San Jose Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Milpitas
Milpitas Sheraton
Sheraton Milpitas
Sheraton San Jose Hotel Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Hotel Hotel Milpitas
Frequently asked questions
Does Sheraton San Jose Hotel offer free cancellation for a full refund?
Yes, Sheraton San Jose Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton San Jose Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Sheraton San Jose Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton San Jose Hotel?
Yes. Self parking costs USD 15.00 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Sheraton San Jose Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of USD 60 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out is available.
Is there an onsite casino at Sheraton San Jose Hotel?
No, this hotel doesn't have a casino, but Casino M8trix (5-min drive) is nearby.
What is there to do at Sheraton San Jose Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Sheraton San Jose Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 18, 2024
Clean and quiet. I like the interior decorations. It's very comfortable and relaxed stay on a busy business trip.
Lili
Lili, 2-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 11, 2024
CHUCK
CHUCK, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 11, 2024
Raquel
Raquel, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 3, 2024
Desiree
Desiree, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 10, 2024
Verified traveler
1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 6, 2024
Verified traveler
1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 30, 2024
Verified traveler
3-night family trip
Verified Hoteles.com guest review
6/10 Good
Sep 27, 2024
Nice location. Major need of a renovation.
Verified traveler
3-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 24, 2024
Gregory
Gregory, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 29, 2024
chulkyu
chulkyu, 3-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 19, 2024
Nice place to stay
Edgar
Edgar, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 15, 2024
The bathtub and sink were not working properly.
Douglas
Douglas, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Aug 13, 2024
Service was far below the reputation Sheraton hotels have been enjoying
Verified traveler
4-night business trip
Verified Hoteles.com guest review
4/10 Fair
Aug 12, 2024
Worst place to stay… We won’t be staying here again. Our room was filthy and dirty. The bedsheets had stains, towels had stains and even the pull out bed had crumbs and stains. Our fridge had like juice stains on the bottom and it didn’t even work.
Shoua
Shoua, 1-night family trip
Verified Expedia guest review
4/10 Fair
Aug 8, 2024
Jason
Jason, 1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 7, 2024
Geet
Geet, 1-night trip
Verified Expedia guest review
4/10 Fair
Aug 4, 2024
There was no refrigerator or microwave except coffee maker which had only two sugar sachets and two creamers. Next day I had to ask cleaning lady to give me extra sugar sachets and creamer.
Ice machine was broken,I had to go to third floor to get ice. Carpet in room was dirty and stains were visible. Bath tub had mold.
Kausar
Kausar, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 4, 2024
Sheraton so outdated. What happened?
The price for the hotel is too expensive especially when the hotel looks so outdated. They don't maintain the luxury feel anymore. It's so dark in the parking lot because of broken street parking lights, even inside the hotel, there are a lot of burned-out light bulbs. The bathroom is so outdated. My generous 4-star was just because the front desk lady who helped me was very friendly and accommodating, other than that I would have given this hotel a lower rating.
Donald Dan Young
Donald Dan Young, 1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 1, 2024
A bit outdated but overall pleasant stay
Sara
Sara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
Susan
Susan, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 26, 2024
Thank you
Ferdelina
Ferdelina, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 24, 2024
Mohammad Sohrab
Mohammad Sohrab, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 22, 2024
A bit outdated but clean, confortable and accommodating.
Sara
Sara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
Would stay again.
Sophorn
Sophorn, 1-night family trip
Verified Expedia guest review
4/10 Fair
Jul 18, 2024
Not clean
The garbage cans were full from previous occupants and partially eaten food was left in refrigerator.
Room was nice a big, but lack of housekeeping makes you wonder how clean everything else was…