Located in Langgasse-Felsenau, Sorell Hotel Arabelle offers a convenient retreat. Multilingual staff provide assistance while you connect to WiFi, grab a newspaper, or store your luggage.
Located near a train station, Sorell Hotel Arabelle is a great choice for a stay in Bern.
Languages
English, French, German
At a glance
Hotel size
41 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs only, 1 total)*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (CHF 17 per night)
Property amenities
Working away
Computer station
Services
Front desk (limited hours)
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 4.30 per person, per night
Optional extras
Late check-out can be arranged for an extra charge of CHF 150 (subject to availability)
Children & extra beds
Rollaway beds are available for CHF 50.0 per night
Pets
Pets are allowed for an extra charge of CHF 20 per pet, per night
Parking
Self parking costs CHF 17 per night
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Does Sorell Hotel Arabelle offer free cancellation for a full refund?
Yes, Sorell Hotel Arabelle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sorell Hotel Arabelle?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 20 per pet, per night.
Is parking offered on site at Sorell Hotel Arabelle?
Yes. Self parking costs CHF 17 per night.
What are the check-in and check-out times at Sorell Hotel Arabelle?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon. Late check-out is available for a charge of CHF 150 (subject to availability).
Is there an onsite casino at Sorell Hotel Arabelle?
No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (18-min walk) is nearby.
What's the area around Sorell Hotel Arabelle like?
Sorell Hotel Arabelle is in Langgasse-Felsenau, a short 10-minute walk from Bern Station and 15 minutes' walk from Bern Art Museum.
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Sorell Hotel Arabelle Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
Oct 15, 2022
A comfortable stay in the heart of Bern
Friendly welcome at reception, helpful staff.
Bianca
Bianca, 1-night trip
8/10 Very good
Nov 28, 2022
Good location for us. Very quiet, large room, good breakfast. Will come back again.
Patrick
8/10 Very good
Nov 3, 2022
We liked the location of the hotel. it was easy to walk to transportation and to different parts of the city. We had a room under the eaves that had skylights for light and ventilation. Really appreciated the fresh air they brought to the room. We could have used better lighting in the room for evening.
Deb
2/10 Poor
Aug 18, 2023
I booked this hotel because they state they have available parking. They don't!!! "Available parking" is a street parking which one must search in streets around the hotel.
After a long working day, I spent half an hour looking for an available parking space and, after I didn't find it, I had to park in a garage 1km away and carry my baggage to the hotel.
I wanted to cancel the hotel, but they did not accept cancelation.
This is completely unacceptable, and I will make a complaint about it on expedia!
Zeljko
6/10 Good
Oct 8, 2023
Zimmer und Dusche sehr klein
Personal sehr freundlich
WC Spülung vom Nachbarn Zimmer zu hören
Bernd
Bernd, 2-night trip
6/10 Good
Sep 10, 2023
Sehr nettes Personal, vor allem beim Frühstück. Check-in ab gewisser Uhrzeit nur mit Self-Check-in möglich, wobei Code für Türe aufgrund Buchung über ebookers.ch nicht bekannt war und wir mehrmals klingeln mussten, bis wir hereingelassen wurden. Self-Check-in war dann nicht möglich, da mein Name nicht mit Umlaut geschrieben wurde und die Buchungsnummer nur von ebookers.ch vorlag, die nicht funktionierte. Check-in somit eher mühsam.
Tatjana
Tatjana, 1-night trip
8/10 Very good
Jan 28, 2023
Yasmine
Yasmine, 1-night trip
8/10 Very good
Jan 3, 2023
Gute zentralgelegene Übernachtungsmöglichkeit. Schlicht und einfach.
Verified traveler
1-night trip
8/10 Very good
Dec 27, 2022
Marita
Marita, 1-night trip
10/10 Exceptional
Dec 20, 2022
Kurz und bündig
Einfach toll, gäbig und ganz schön gelegen.
Dominik
Dominik, 1-night trip
8/10 Very good
Dec 13, 2022
Annie
Annie, 1-night trip
6/10 Good
Nov 30, 2022
Keine Parkplätze trotz anders lautenden Beschreibung
Dürftiges Frühstück
Udo
10/10 Exceptional
Nov 28, 2022
Marc
Marc, 1-night trip
10/10 Exceptional
Nov 25, 2022
Bien placé pour la visite de la vieille ville environ 20 minutes. Belle chambre
Bernard
Bernard, 1-night trip
10/10 Exceptional
Nov 22, 2022
Birgit
Birgit, 1-night trip
10/10 Exceptional
Nov 18, 2022
Marianne
Marianne, 1-night trip
8/10 Very good
Nov 13, 2022
Check In
Grundsätzlich war der Aufenthalt OK. Ein bisschen mühsam war das Self Check In mit der Codierung der Zimmerkarten.
Daniel
Daniel, 3-night trip
10/10 Exceptional
Oct 12, 2022
Alles supi und die Yogamatte war auch toll
Sigrid
Sigrid, 3-night trip
8/10 Very good
Sep 26, 2022
Buen lugar
Jesús
Jesús, 1-night trip
10/10 Exceptional
Sep 7, 2022
Gunjan
Gunjan, 1-night trip
10/10 Exceptional
Aug 6, 2022
Shraddha
Shraddha, 1-night trip
10/10 Exceptional
Jul 29, 2022
yujin
yujin, 2-night trip
8/10 Very good
Jul 17, 2022
dommage qu'il n'y ait personne à l'accueil.
Brigitte
Brigitte, 1-night trip
2/10 Poor
Jun 14, 2022
Eiman
Eiman, 1-night trip
8/10 Very good
May 29, 2022
Das Hotel ist schön und gemütlich, leider war das Personal total unfreundlich und überhaupt nicht hilfsbereit. Verstehe nicht, weshalb man keinen " normalen" Check- in machen kann. Digital hat auch nicht funktioniert, auch hatte ich deshalb kein Bern Ticket ( weil natürlich die App auch nicht funktioniert hat...)
Auch sonst gab es keine Infos, kein Willkommen , kein, wie war ihr Aufenthalt, rein gar nichts.