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Na Balam Hotel

3.0 star property
Escape to paradise where warm sand meets crystal-clear waters. Enjoy oceanfront dining and soak up the sun by our refreshing pool or on our pristine private beach.

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Photo gallery for Na Balam Hotel

Aerial view
Outdoor pool, pool umbrellas
View from room
Beach nearby, white sand, sun loungers, beach umbrellas
Aerial view
Na Balam Hotel, located in the heart of Centro - Supmza 001, offers a sun-kissed beach getaway with an airport shuttle and beach bar. Unwind on the white sand beach or by the outdoor pool with umbrellas while enjoying Mediterranean cuisine at Oceanvs restaurant. With free WiFi in public areas, a garden to stroll through and helpful multilingual staff at your service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Air conditioning
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Airport shuttle
  • Ferry terminal shuttle
  • Terrace
  • Garden

For families (6)

  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)
The current price is $269
$325 total
includes taxes & fees
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Poolside Suite

Poolside Suite | In-room safe, individually decorated, individually furnished

Poolside Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
Daily housekeeping
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Poolside Room

Poolside Room | In-room safe, individually decorated, individually furnished

Poolside Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite | In-room safe, individually decorated, individually furnished

Two Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
  • 104 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Room Standard With Pool View

In-room safe, individually decorated, individually furnished

Room Standard With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

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Front of property

Izla Beach Front Hotel

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 1,007 reviews
The price is $197
$242 total
includes taxes & fees
Mar 3 - Mar 4
Izla Beach Front Hotel
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About the neighborhood

Map
Calle Zazil-ha No. 118, Isla Mujeres, QROO, 77400

What's nearby

  • North Beach - 1 min walk
  • Miguel Hidalgo - 7 min walk
  • Cocal Beach - 10 min walk
  • Isla Mujeres Ferry Terminal - 12 min walk
  • Dolphin Discovery - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 120 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪Lima y Coco - ‬2 min walk
  • ‪Stingray - ‬5 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬10 min walk
  • ‪Tarzan - ‬7 min walk
  • ‪Guru Beach Club & Restaurant - ‬1 min walk

About this property

Na Balam Hotel

When you stay at Na Balam Hotel, you'll be within a 15-minute walk of North Beach and Isla Mujeres Ferry Terminal. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A beach bar, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff.

Languages

English, Spanish

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Oceanvs - This beachfront wine bar specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 50 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (roundtrip)
  • Ferry terminal shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

balam Hotel
Beach Hotel na balam Isla Mujeres
Beach na balam
Beach na balam Isla Mujeres
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Na Balam Hotel Hotel
Na Balam Hotel Isla Mujeres
Na Balam Beach Hotel Villas
Na Balam Hotel Hotel Isla Mujeres

Frequently asked questions

Does Na Balam Hotel offer free cancellation for a full refund?

Yes, Na Balam Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Na Balam Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Na Balam Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Na Balam Hotel?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Na Balam Hotel?

Yes, an airport shuttle is available from 6:00 AM to 11:30 PM on request. The charge is USD 120 per vehicle roundtrip.

What are the check-in and check-out times at Na Balam Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Na Balam Hotel?

No, this hotel doesn't have a casino, but PlayCity Casino (8.6 mi) and Royal Yak Casino and Sports Book (9.4 mi) are both nearby.

What is there to do at Na Balam Hotel and nearby?

Have fun with nearby activities like cycling, boat tours, and fishing. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Na Balam Hotel?

Yes, Oceanvs offers beachfront dining and Mediterranean cuisine.

What's the area around Na Balam Hotel like?

Na Balam Hotel is located near North Beach in Centro - Supmza 001, a short 12-minute walk from Isla Mujeres Ferry Terminal and 2 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

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Na Balam Hotel Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great little hotel
Great little hotel. A few steps from the beach. Included breakfast was a limited menu but adequate. Staff were friendly & helpful. Very enjoyable stay.
Valerie J, 7-night trip

6/10 Good

Room for improvement
Pros: Location - steps away from Playa Norte Hotel grounds are shady - nice escape from the sun Cute cat on site Friendly & helpful staff Walkable to many restaurants and shops Decent AC Cons: Uncomfortable beds Dark rooms Very low water pressure No hot water - eked out one lukewarm shower in 3 days Very loud late at night on weekends due to parties at the MIA. Property has a lot potential, but the benefits of the location did not outweigh the annoyances/uncomfortable accommodations.
3-night trip

10/10 Exceptional

Peaceful and relaxing stay. Nothing was too far away from it and right near the beach.
Marco, 3-night trip

10/10 Exceptional

great beach access and rooms with lofts
Andrew, 4-night trip

10/10 Exceptional

Loved this property!
Michele, 1-night trip

8/10 Very good

Proximity to the best beach in the Island
Renato, 1-night trip

10/10 Exceptional

The staff was very friendly and accommodating. I would recommend the property, we will visit again.
Rodney, 4-night trip

2/10 Poor

Bait and Switch a CON
Shocking unpleasant surprise on arrival did not get this hotel but a horrible across the street suite.cost a lot of money supposedly offering a kitchen but no microwave, oven No grab bars in very slippery shower and by the way I had a very bad fall the first day due to odd small step at master bdrm door
6-night trip

10/10 Exceptional

Very lovely , walkable to anywhere. Steps to the best beach! Great breakfast, everything was beautiful. Enjoyed the place ! Would recommend & stay there again.
Jaime, 3-night trip

10/10 Exceptional

Great hotel the actual property is beautiful has beach access a nice deep shaded pool good breakfast and super cold ac in the rooms
Chris Wayne, 4-night trip

10/10 Exceptional

Beautiful and quite
Coty, 1-night trip

10/10 Exceptional

Great location and laid back vibe
We loved the convenience of belong close to North beach and walking distance to Hidalgo St
Denise, 5-night trip

10/10 Exceptional

Perfect location. Great quiet vibe (compared to the noisy city). Great with sunbeds on the beach and excellent breakfast.
Sebastian, 5-night trip

10/10 Exceptional

Must stay , I’m coming back soon !!!
Guadalupe, 1-night trip

10/10 Exceptional

I loved the hotel, my room, the amenities & close to the beach.
Hortencia, 1-night trip

10/10 Exceptional

Very relaxing and private hotel with friendly staff.
Holly, 1-night trip

10/10 Exceptional

Relaxing atmosphere. Very clean place.
dorn, 7-night trip

10/10 Exceptional

It was perfect for our days at playa Norte
david, 1-night trip

10/10 Exceptional

We always have a pleasant time at Na Balaam. great spot for families that are looking for a low key experience. Location is primo! The cat was a big hit with granddaughter
jane, 4-night trip

4/10 Fair

We loved the property, the location of this hotel was perfect and the cleaning service is excellent. However, the front staff is rude and my room was very noisy. You could hear birds, bats, construction and traffic all night long.
Everardo, 4-night trip

8/10 Very good

Includes breakfast. Daybeds across thexstreet on beach are fantastic. Cool spot.
Deanna, 2-night trip

8/10 Very good

Overall facilities are very nice and evokes a boutique peaceful feeling, but disappointed with the quality of construction, from door lock to closet, to bath accessories.
Juan, 1-night trip

8/10 Very good

Very chill, but the meditation was a little cultish.
Sean, 5-night trip

10/10 Exceptional

Character and charm and beach
My family of four stayed in the two bedroom suite and from the moment we arrived, everything was wonderful. The shuttle from the airport was easy, the reception was warm, and the room was very spacious and comfortable. The location to the beach is very convenient and the breakfast was wonderful. The beds in the turquesa room were too firm, but that was the only complaint! The front desk was helpful with any questions we had.
4-night trip

10/10 Exceptional

Na Balam exceeded my expectations in every way.
Ashley, 6-night trip