Segerstrom Center for the Arts - 4 min drive - 2.9 km
The Observatory - 6 min drive - 5.3 km
Santa Ana Zoo - 7 min drive - 8.9 km
University of California, Irvine - 7 min drive - 8.5 km
Getting around
John Wayne Airport (SNA) - 6 min drive
Fullerton, CA (FUL-Fullerton Municipal) - 26 min drive
Long Beach Municipal Airport (LGB) - 26 min drive
Los Angeles - Ontario Intl. Airport (ONT) - 56 min drive
Tustin Station - 11 min drive
Santa Ana Regional Transportation Center - 12 min drive
Irvine Transportation Center - 16 min drive
Free airport shuttle
Restaurants
Nate's Korner - 10 min walk
Pumper Pickle - 17 min walk
Del Taco - 16 min walk
Taqueria Ayutla Oaxaca - 17 min walk
Rafael's Pizza - 4 min walk
About this property
Hotel Zessa Santa Ana – a DoubleTree by Hilton
Located just 2.3 mi (3.7 km) from the airport, Hotel Zessa Santa Ana – a DoubleTree by Hilton offers a free shuttle (available on request). Guests can take a dip in the outdoor pool or grab a bite to eat at Citra Bar & Kitchen, which serves breakfast and dinner. Other features include a bar/lounge, a fitness center, and a spa tub. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
253 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Secured covered onsite self parking (USD 29.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Transfers
Free airport shuttle from 5:30 AM to 10:30 PM
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Discount at nearby fitness center
Working away
24-hour business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
Built in 2002
ATM/banking
Safe-deposit box at front desk
Fitness center
An outdoor pool
Spa tub
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Accessible airport shuttle
Visual alarms in hallways
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch TV
Premium cable channels
Streaming services
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Citra Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Refundable deposits
Deposit: USD 150.00 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately USD 12.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from November 4 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Covered self parking costs USD 29.00 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
DoubleTree Hilton Santa Ana Orange County Airport Hotel
DoubleTree Hilton Orange County Airport Hotel
DoubleTree Hilton Santa Ana Orange County Airport
DoubleTree Hilton Orange County Airport
Hotel Zessa Santa Ana – a DoubleTree by Hilton Hotel
DoubleTree by Hilton Santa Ana Orange County Airport
Hotel Zessa Santa Ana – a DoubleTree by Hilton Santa Ana
Hotel Zessa Santa Ana – a DoubleTree by Hilton Hotel Santa Ana
Frequently asked questions
Does Hotel Zessa Santa Ana – a DoubleTree by Hilton offer free cancellation for a full refund?
Yes, Hotel Zessa Santa Ana – a DoubleTree by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Zessa Santa Ana – a DoubleTree by Hilton?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Zessa Santa Ana – a DoubleTree by Hilton?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Zessa Santa Ana – a DoubleTree by Hilton?
Yes. Self parking costs USD 29.00 per night.
Is airport shuttle service offered by Hotel Zessa Santa Ana – a DoubleTree by Hilton?
Yes, a free airport shuttle is available from 5:30 AM to 10:30 PM on request.
What are the check-in and check-out times at Hotel Zessa Santa Ana – a DoubleTree by Hilton?
Check-in start time: 4:00 PM; Check-in end time: 3 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hotel Zessa Santa Ana – a DoubleTree by Hilton and nearby?
Hotel Zessa Santa Ana – a DoubleTree by Hilton has an outdoor pool and a spa tub, as well as a fitness center.
Are there restaurants at or near Hotel Zessa Santa Ana – a DoubleTree by Hilton?
Yes, there's an onsite restaurant, Citra Bar & Kitchen.
Hotel Zessa Santa Ana – a DoubleTree by Hilton Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 19, 2024
Scott
Scott, 1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 18, 2024
Basang
Basang, 2-night trip
Verified Hoteles.com guest review
4/10 Fair
Nov 12, 2024
Falling below reasonable expectations
Overall not that impressed with my experience at this hotel. Things that may feel insignificant on their own add up to an underwhelming stay for the price.
The pool/outdoor area was not open (under renovation) — this should’ve been disclosed at time of booking. Time outdoors at the hotel is an important consideration for me when deciding where to stay. I don’t like spending hours at a time cooped up inside an AC space with no options to get fresh air.
When I asked about other available outdoor spaces at the hotel, the staff gestured towards the front entrance as if to say, you can hang out right outside the front entrance.
There were no hypoallergenic options for pillows available.
Customer service to me goes a long way towards me accepting the unexpected lack of amenities. With the exception of one staff who went out of their way to get silverware for me from the kitchen when all they had were plastic spoons for use, the rest of the staff seemed satisfied to provide the bare minimum response.
When I asked for a slight extension for check out the staff seemed to be bothered to engage in the conversation but finally agreed to giving 30m after I reassured them I wasn’t a messy guest.
I was also told because i booked through a third party site I wouldn’t be able to get Hilton Honors points for my stay. This seems strange in this day and age of numerous online booking options.
Joshua
Joshua, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 7, 2024
Ruben
Ruben, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 6, 2024
Caitlyn
Caitlyn, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 1, 2024
Julien
Julien, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 29, 2024
Praveen
Praveen, 3-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 19, 2024
Verified traveler
1-night business trip
Verified Hoteles.com guest review
6/10 Good
Oct 8, 2024
Verified traveler
2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 6, 2024
Michael
Michael, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 28, 2024
Sara
Sara, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 28, 2024
Nancy
Nancy, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 24, 2024
Property was as expected for a Doubletree. Stayed here years ago and the face-lift is good. Always love the warm cookies from the front desk 😋 and the staff was pleasant 👍
Verified traveler
3-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 23, 2024
Carissa
Carissa, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 23, 2024
Brenda
Brenda, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 23, 2024
Verified traveler
2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 16, 2024
Ronnie
Ronnie, 1-night business trip
Verified Hoteles.com guest review
4/10 Fair
Sep 11, 2024
The hotel is nice and clean. The restaurant inside is too expensive for what you get. It’s 30 dollars a night for parking so that really adds up.
Jeremy
Jeremy, 4-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Sep 9, 2024
Excellent resort and facilities. Yoga studio, soundproof study/Zoom boxes, gym, pool/jacuzzi, and more. Parking was an additional $30 which was a sad and unexpected fee that I wasn’t expecting, but it was very safe parking (gated with restricted access). Keycards were needed for elevator use to prevent unwanted visitors. Rooms were quiet and well stocked with commodities.
Danielle
Danielle, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 8, 2024
Jose
Jose, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Aug 30, 2024
I am a Hilton member, so frequently stay with Hilton. Zessa is a business hotel. I was there on a weekend and there was absolutely no activity in the area. Paid parking is never welcome. My room was underwhelming and not particularly clean. There was a lovely view of the roof. Restaurant was uninteresting, and the “snack bar” included cold BLTs, and I was surprised to find that I was charged $28 for a split of red wine. Unless you’re there for business, give it a miss.
Verified traveler
1-night trip
Verified Hoteles.com guest review
6/10 Good
Aug 28, 2024
Leonid
Leonid, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 26, 2024
michael
michael, 2-night trip
Verified Hoteles.com guest review
6/10 Good
Aug 23, 2024
Not enough staff, long wait for help and no one answers the phone.