Toilet was not working properly, draining slowly, called service, got it fixed later.
Phone doesn’t ring, missed several calls. Room temperature is not going up with cool air blowing over the night, not chilly cold, but still uncomfortably cold.
Talked to front desk in the morning about the phone and temperature issues, but nobody came when we’re back in the night, had to talk to the front desk again. This time, a technician was sent in 10 minutes, but wasn’t able to fix issues and helped us turn off the AC so that it won’t blow cold air and raised the temperature in the washroom and hope it would heat up the bedroom as well. And for sure the heater was not powerful enough to do so.
Overall, pretty bad experience for a four star hotel!