8/10 Very Good
Nov 11, 2024
Staff needs training
The hotel itself is a great location right off the highway and in excellent condition. We have stayed here twice in the last month and the facility is fine. My concerns are not about the hotel itself but about the staff. The first time we stayed here we walked past the desk clerk who was smoking a cigarette outside the front door and we wait about five minutes for her to finish her cigarette. This trip the desk clerk was curt, did not smile even once and was doing a phone call through her ear bud while checking us in. When we got to our room we find all the dishes still in the dishwasher and slimy. What this all comes down to is either lack of supervision or poor supervision
Tony
Tony, 1-night trip
Verified Hoteles.com guest review