The staff was exceptionally friendly, and the warm welcome created a positive first impression. The hotel is also very accessible by public transport, which was a great convenience. However, the cleanliness of the room left something to be desired. I noticed animal hair on the pouf, the towels had an unpleasant smell, and there seemed to be some mold on the curtains. While the service overall was good, improving the room's hygiene standards would greatly enhance the experience.