Perched on Mount Wellington, Mount Richmond Hotel offers a serene retreat. Unwind at the poolside bar, indulge in al fresco dining at Poolside restaurant, or explore the garden and playground. With high-speed WiFi and helpful staff who have made a lasting impression on previous guests.
Sylvia Park Shopping Center - 5 min drive - 2.9 km
Middlemore Hospital - 5 min drive - 3.8 km
Mt. Smart Stadium - 6 min drive - 4.5 km
Ellerslie Racecourse - 8 min drive - 7.3 km
Rainbow's End - 8 min drive - 9.5 km
Getting around
Auckland Intl. Airport (AKL) - 21 min drive
Auckland Sylvia Park Station - 5 min drive
Auckland Westfield Station - 12 min walk
Auckland Otahuhu Station - 25 min walk
Restaurants
Chok Chai Thai Restaurant - 12 min walk
Sam Woo - 9 min walk
Secret Thai Garden - 14 min walk
Subway - 16 min walk
Try It Out Restaurant - 9 min walk
About this property
Mount Richmond Hotel
Mount Richmond Hotel puts you within a 10-minute drive of Mt. Smart Stadium and Rainbow's End. Guests can indulge in spa services at the spa, and Poolside serves breakfast and dinner. Other highlights include 3 outdoor tennis courts, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
46 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free secured, covered onsite self parking
Wheelchair-accessible parking on site
Free offsite parking within 33 ft
Street parking available
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
Playground
Children's menu
Working away
4 meeting rooms
Coworking spaces
Conference center (1948 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Garden
Fitness center
An outdoor pool
Full-service spa
Hot tub
3 outdoor tennis courts
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Grab bar near toilet
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
IPod docking station
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Mount Richmond Spa. The spa is open daily.
Dining
Poolside - This poolside bistro serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Fees & policies
Refundable deposits
Breakage deposit: NZD 250.00 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately NZD 20 to 29.00 for adults, and NZD 10 to 29.00 for children
Early check-in can be arranged for an extra charge of NZD 50 (subject to availability)
Late check-out can be arranged for an extra charge of NZD 50 (subject to availability)
Children & extra beds
Cribs/infant beds are available for NZD 10.0 per day
Rollaway beds are available for NZD 35.0 per day
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Mount Richmond
Mount Richmond Auckland
Mount Richmond Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Auckland/Mount Wellington
Mount Richmond Hotel Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Hotel Auckland
Frequently asked questions
Does Mount Richmond Hotel offer free cancellation for a full refund?
Yes, Mount Richmond Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mount Richmond Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Mount Richmond Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mount Richmond Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mount Richmond Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge of NZD 50 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of NZD 50 (subject to availability).
Is there an onsite casino at Mount Richmond Hotel?
No, this hotel doesn't have a casino, but SkyCity Casino (13-min drive) is nearby.
What is there to do at Mount Richmond Hotel and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Mount Richmond Hotel also has an outdoor pool and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Mount Richmond Hotel?
Yes, Poolside offers alfresco dining and pool views.
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Mount Richmond Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 3, 2025
Nice place
Lovely place. Kind people and has a small pool and gym.
Jeff
Jeff, 1-night trip
10/10 Exceptional
Dec 2, 2024
Great place to stay and with the restaurant it made it easy
Martin
Martin, 1-night trip
10/10 Exceptional
Nov 22, 2024
Staff were very friendly and helpful. Rooms were tidy - had a cooked breakfast which was great -recommend staying here.
Katelin
Katelin, 2-night trip
10/10 Exceptional
Dec 18, 2024
Second time staying here and the property, while the facilities are dated (which can't be helped), is a great stay at a super cheap price. Service is absolutely amazing and we choose this place because of the service.
Charlotte
Charlotte, 1-night trip
8/10 Very good
Nov 4, 2024
Enjoyed a beautiful meal in the restaurant.
Donna
Donna, 1-night trip
8/10 Very good
Nov 6, 2024
Good central location. Bed was comfortable.
Adrian
Adrian, 1-night trip
10/10 Exceptional
Sep 26, 2024
Basic but great place to stay for the price. Has everything you need there, restaurant, bar, pool and spa.
Summah
Summah, 1-night trip
8/10 Very good
Nov 16, 2024
Good property and value for money.
Nicky
Nicky, 2-night trip
8/10 Very good
May 24, 2024
Great place to stay
Grant
Grant, 1-night trip
6/10 Good
Jan 1, 2025
Okay service
Akilan
Akilan, 3-night trip
10/10 Exceptional
Oct 20, 2024
Wonderful staff
Christne Jane
Christne Jane, 5-night trip
8/10 Very good
Nov 11, 2024
Overall rooms are small with limited storage for clothing and overdue for refurbishment however would definitely stay again. The staff for example Tomisha, Brie, Mary and others are all so hospitable and go out of their way to assist you, the motel is conveniently located and provides good value.
Paul
Paul, 3-night trip
8/10 Very good
Aug 29, 2024
Really liked the helpful staff, the comfortable bed, the hotel room, the free parking on site and the price per night. Happy to stay again.
Greg
Greg, 2-night trip
10/10 Exceptional
Oct 14, 2024
Nice room and very clean
Ted
Ted, 4-night trip
10/10 Exceptional
Sep 16, 2024
Good location, easy to find. Property itself dated but clean and decent for one night. Staff were fantastic!!!!
Charlotte
Charlotte, 1-night trip
6/10 Good
Nov 30, 2024
Location is good , but no elevator in hotel we dragged our two bags each 23 kg ground floor to first floor and then second .Room we got was very noisy.staff is good and room was clean
Harjot
Harjot, 4-night trip
10/10 Exceptional
Jul 11, 2024
Great stay thanjs
Sally Ann
Sally Ann, 1-night trip
6/10 Good
Oct 29, 2024
Very central. We had dinner in the restaurant and the waitress was very friendly and helpful service and food was great. The rooms basic but clean. The staff at reception were very helpful and friendly. What really made this experience great was the wonderful staff
Frances
Frances, 1-night trip
10/10 Exceptional
Jul 8, 2024
It was close to my dinner venue and provided a warm and very friendly accommodation.
Des
Des, 1-night trip
8/10 Very good
May 12, 2024
Great price for the room and it suited our needs, handy to where we wanted to go
Sheryl
Sheryl, 2-night trip
4/10 Fair
Nov 9, 2024
Shower was cold
Very noisy
The kitchen didn’t open until late
The pool is tiny, nothing what the picture tells
Petra
Petra, 1-night trip
6/10 Good
Nov 14, 2024
Cheap accommodation, but that goes with the price. Its not fancy, you can hear other guests walking around, showering, opening and closing doors. The photos look much better than in person. Overall, our stay was okay, but i dont think we'll be going back.
Ash
Ash, 3-night trip
8/10 Very good
Oct 8, 2024
The staff were very helpful.The property is very old fashioned but well maintained. The only negative is that there is a steep staircase which isn’t under cover to get to the rooms.
Clive
Clive, 2-night trip
2/10 Poor
Mar 13, 2025
Pigeon hole with thin wall.
I booked to pay total cost of accommodation at property.
Shocking to receive email from Sandra threatening to cancel my reservation - email copy attached. The hotel reservation personnel was charging my credit card but failed. Insisted it will be canceled if I don’t provide my credit card to be charged. She told me that pay at property was between Hotel.com and customer, not between Mt Richmond Hotel and Hotels.com. She only knew after receiving the booking confirmation from Hotels.com and it’s not their policy.
If there’s any misunderstanding or communication problems between Mt Richmond Hotel and Hotels.com, why is customer threatened or penalized?
The room is so very small and bare. Can even put and open a suitcase and no place in bathroom to put toothbrush etc.
The wall between is like hollow and we were hearing talking and noises next room in the middle of the night doing their stuff with bed squeaking and heavy breathing.
No more stay for me here.
Stephen
Stephen, 2-night trip
10/10 Exceptional
Dec 17, 2024
This was a surprise. Whilst it looks like its from the 1980s (but well kept) it was quite fresh and modern within the rooms. Free parking onsite. Bed medium firm (yeh!). Free WiFi. Aircon. Large clean and fresh ensuite. No noise from adjacent rooms/hallway. Just up the road from many fast food venues (not walkable). Not walkable to a train station. Venue was quiet. Restaurant onsite. Very good value for money. Would stay again. Love the staff - very professional and friendly, super helpful.