See all properties

Marsden Viaduct Hotel

4.0 star property
Bayfront hotel with spa, near Sky Tower

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marsden Viaduct Hotel

Deluxe King Room with Marina View | View from room
Deluxe Room with Balcony, 1 King Bed, Courtyard View | Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby sitting area
Exterior
Exterior
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Electric vehicle charging point
    Electric vehicle charging point
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Airport transfer
    Airport transfer
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • Coffee shop/cafe
  • Airport shuttle
For families
  • Cribs/infant beds (surcharge)
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
The price is $128
$147 total
includes taxes & fees
Dec 1 - Dec 2

Room options

View all photos for Superior Room, Non Smoking, City View

Superior Room, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, Non Smoking, City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Non Smoking, Bathtub

Deluxe King Room, Non Smoking, Bathtub | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe King Room, Non Smoking, Bathtub

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Marina View

Deluxe King Room with Marina View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe King Room with Marina View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
  • 42 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with Balcony, 1 King Bed, Courtyard View

Deluxe Room with Balcony, 1 King Bed, Courtyard View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room with Balcony, 1 King Bed, Courtyard View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite Balcony, Pool View

Junior King Suite Balcony, Pool View | Living area | 50-inch Smart TV with digital channels, TV, Netflix

Junior King Suite Balcony, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

50-inch LED TV with digital channels, TV, Netflix
Cordis, Auckland by Langham Hospitality Group
Pool
Spa
Parking available
Free WiFi
8.6 out of 10, Excellent, (1015)
The price is $85
$98 total
includes taxes & fees
Dec 18 - Dec 19
Cordis, Auckland by Langham Hospitality Group
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
21 Viaduct Harbour Ave, Auckland, Auckland, 1010

What's nearby

  • Sky Tower - 10 min walk
  • SkyCity Casino - 10 min walk
  • Auckland Ferry Terminal - 14 min walk
  • Spark Arena - 4 min drive
  • Eden Park - 8 min drive

Getting around

  • Auckland Intl. Airport (AKL) - 29 min drive
  • Auckland Baldwin Avenue Station - 12 min drive
  • Auckland Greenlane Station - 13 min drive
  • Auckland Britomart Station - 14 min walk
  • Gaunt Street Tram Stop - 1 min walk
  • Daldy Street Tram Stop - 4 min walk
  • Halsey Street Tram Stop - 6 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Hello Mister - ‬6 min walk
  • ‪The Brewers Co-Operative - ‬8 min walk
  • ‪Tuckshop - ‬3 min walk
  • ‪Williams Eatery - ‬6 min walk
  • ‪Grand Harbour Chinese Restaurant - ‬4 min walk

About this property

Marsden Viaduct Hotel

When you stay at Marsden Viaduct Hotel, you'll be within a 15-minute walk of Sky Tower and Auckland Ferry Terminal. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and local and international cuisine is served at LA' Maree- on site, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Gaunt Street Tram Stop is steps away and Daldy Street Tram Stop is 4 minutes.

Languages

English, Hindi, Norwegian

At a glance

Hotel size

  • 80 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 10:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The property charges 3.10 percent for credit card payments
  • The check-in location differs from the property location; go to: [21 Viaduct Harbour Avenue AKL (Same building as Sofitel Viaduct)]
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
  • Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 0.00 at check-out

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Secured covered onsite self parking (NZD 45 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited (max 10 spaces per unit)
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options
  • 24-hour offsite parking within 328 ft (NZD 50 per night)
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station shuttle from 6:00 AM to 11:30 PM*
  • Ferry terminal shuttle*
  • Bus station shuttle*

Offsite

  • Area shuttle within 500 meters*
  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Water dispenser

Traveling with children

  • Grocery/convenience store
  • Children's menu
  • Corner guards

What to do

  • Stereo
  • Beach nearby
  • Access to nearby indoor pool
  • Access to nearby health club
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Marina nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Dock
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Smart speaker
  • DVD player
  • 50-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Mini-fridge
  • Freezer
  • Free bottled water
  • Cookware, dishes, and utensils
  • Free tea bags/instant coffee
  • Reusable coffee/tea filters
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

LA' Maree- on site - This poolside fine-dining restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
French Press Cafe- Onsite - This café overlooks the ocean. Reservations are required. Open select days.
Grape and Olive- Onsite - This bar overlooks the ocean and specializes in Mediterranean cuisine. Open select days.

Fees & policies

Refundable deposits

  • Deposit: NZD 250 per accommodation, per stay
  • Breakage deposit: NZD 250 per stay
  • A damage deposit of NZD 250 will be collected before check-in

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 35 to 52 for adults, and NZD 15 to 52 for children
  • Airport shuttle service is offered for an extra charge of NZD 50 per person (one-way)
  • Ferry terminal shuttle, train station pick-up, and train station drop-off service is offered for an extra charge
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3.10 percent
  • Spa access is available for an extra charge of NZD 25 per day
  • Spa tub access is available for an extra charge of NZD 25 per day
  • Towels are available for an extra charge of NZD 0 (or guests may bring their own)

Children & extra beds

  • Cribs/infant beds are available for NZD 20.00 per night
  • Rollaway beds are available for NZD 100 per night
  • Airport shuttle for children between the ages of 4 and 12 costs NZD 25 (one-way)

Parking

  • Covered self parking costs NZD 45 per night
  • Parking is available nearby and costs NZD 50 per night (328 ft away; open 24 hours)
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of NZD 25 per day
  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 21 years old are not allowed in the swimming pool or fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 9429049065527

Also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland
Marsden Viaduct Hotel Same building as Sofitel Viaduct

Frequently asked questions

Does Marsden Viaduct Hotel offer free cancellation for a full refund?
Yes, Marsden Viaduct Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Marsden Viaduct Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Marsden Viaduct Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Marsden Viaduct Hotel?
Yes. Self parking costs NZD 45 per night. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Marsden Viaduct Hotel?
Yes, an airport shuttle is available. The charge is NZD 50 per person one-way.
What are the check-in and check-out times at Marsden Viaduct Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Marsden Viaduct Hotel?
No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.
What is there to do at Marsden Viaduct Hotel and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes casino gaming and segway rentals. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Marsden Viaduct Hotel also has a 24-hour fitness center and a sauna, as well as access to a nearby health club.
Are there restaurants at or near Marsden Viaduct Hotel?
Yes, LA' Maree- on site offers local and international cuisine, garden views, and poolside dining.
Does Marsden Viaduct Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Marsden Viaduct Hotel like?
Marsden Viaduct Hotel is located on the waterfront in Auckland Central Business District, a short 1-minute walk from Gaunt Street Tram Stop and 10 minutes' walk from Sky Tower. Travelers give top marks for the hotel's prime location.

Marsden Viaduct Hotel Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

D P, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Abigail, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

Wonderful stay
We had a wonderful stay! Great walking distance from the restaurants along the viaduct. Friendly staff, checkin was easy! Would absolutely stay again
James, 2-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Tim, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Marie, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Disappointed
Great location but unfortunately the hotel is needing some tlc the communication with staff and customer was poor. Also we got offered the 20%discount on first meal and soft drinks again does not apply here.Don’t eat in French cafe the food served was below any standard for a hotel cafe again poor communication too.
Julian, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

Long weekend stay
Unfortunately the stay was a little annoying because of lack of availability to 20%off food in hotel restaurant as informed by hotels.com . The general communication was poor and lifts broke down and overall cleanliness in corridor was bit poor needed a carpet cleaner but saying this the overall stay was comfortable and handy for downtown restaurants and Marina .
Julian, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Milo, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Dean, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Business trip
I stayed at the hotel a number of times, the first room i was given was disable room that had no desk to work at, I requested another room and was provided an upgrade thank you. It was a bit strange to be told because I booked through a third party, they cannot normally change rooms. I did notice the room i had was starting to look in need of a tidy up in the bathroom and in general.
mark, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Dean, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Simon, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Tony, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Dean, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Great sized rooms. Comfortably appointed.
Anastasia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Room was great, super comfy and large. Check in was a bit odd. The access arrangement with the pool/gym wasn’t properly advertised.
Timothy, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

Stayed for 2 nights, heating was broken in my allocated room the first night, I was given a small heater for the second night. Additional to this, the hot water in the shower was luke warm, and on a winters morning, its unacceptable. I reported this to reception, they were going to look into it, no offer to change room or anything. Same thing 2 nights in a row - only with a small electric heater.
Leesah, 2-night business trip
Verified Expedia guest review

4/10 Fair

VIP not received at all, stayed 2 nights again (every week I stay 2 nights) this week my room wasn’t cleaned. I called reception and was told they are only cleaning rooms every 4 days. I explained there is nothing in the room that outlines that or in the confirmation emails. I asked the receptionist to bring me some fresh towels, which she did, I showed her the card in the room that said leave the card on the bed for cleaning, and towels on the floor for changing. I did both those things. Neither was done while I was at work all day. Also the receptionist reponse of every 4 days is no where to be seen. I was also promised that since I stay every week the Manager would make contact with me, still no phone call or email.
Leesah, 2-night business trip
Verified Expedia guest review

6/10 Good

The staff member who welcomed us went above and beyond. Excellent service. The room itself seemed good to start with, but a couple of things really let the whole experience down. We arrived, checked in, settled into our room then left to do what we came to Auckland to do. When we got back, we went to have a shower... no hot water. Tried the bath... no hot water. The bath also wouldnt fill up as the pop up waste didnt seal. No hot water was absolutely rediculous. If it wasnt so late, i would have demanded it fixed or a new room. Highly disappointed
Paddy, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great sized rooms - immaculately cleaned
John, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Good but extra fees not disclosed on hotels.com
It was good, but would’ve been nice to know ahead of time that the pool/spa/gym was an extra $25 fee per person - not disclosed on hotels.com website. This technically increases the cost near equivalent to the Sofitel it is attached to.
Indika, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Thanks
Steven, 1-night trip
Verified Expedia guest review

8/10 Very Good

Smart Tv is not fit for purpose. Call to reception for help didn’t get anybody. I eventually got Tv working twice. Internet dropped out after a few minutes so I gave up. Smart clock thingee next to bed said it wasn’t set up.
Rodger, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

david, 1-night trip
Verified Expedia guest review