Hotel is very old, elevator bumpy and noisy. Bathroom from the 1980 needs a major update, beading and mattress was well over used, Lots of maintenance needs to be addressed. Broken door handles, etc. No water preassure and water was luke warm at best.
Propery says no smoking anywhere, but staff cant bother to clean up cigarettes butts. Front desk un helpful and rude. Was not told that the hot tub was broken, when we asked to use the one at the sister hotel, after being ignored they finally agreed to allow us to drive over and use it, telling us: " well just because this one is broken" oh thank you! Since we are paying real money to stay at this old hotel / motel. It was not free and you are advertising pool and hot tub. So yes we expectd it to be operational
Breakfast was a joke, they delivered it to the room. Very small terrible cup of so called orange juice, a unripe banana and a grose gas station muffin. Yuck! Only 1 night mistake for this girl, moved over to Hilton Tru. Thank good! This one has alot of customer service learning to do from hilton