Room was very cold, window was broken and wouldn't shut. Restaurant was a joke, only one menu and held at the bar. Ordered a starter and main course both came to table at same time and apparently that was my fault for not asking for them separately. Oddly the fish goujons came with a sweet chilli dip and no garnish, which killed the taste of the fish which was over fried. The burger that was taken away when I said about eating my starter first came back and was only just warm. Food wasn't as menu apparently in a burger you only get the bun, burger, a shake of cur lettuce and some chips, no tomato or relish. Was offered some by staff when I queried it only for her to come back from kitchen saying they didn't do it. They need to get a printed menu that reflects what they offer.
Generally found staff uninterested and not really aware of their roles. Also they now charge for parking £12.50 a night apparently from beginning of August despite emails and messages about checkin saying it's free.