Over a month of hotels and this is by far the worst!
Hotel is non-smoking, yet the room reeked of cigarettes.
Went to reception to ask for another room, the guy came up to the room, sniffed, and started saying that he didn't smell it.
We had to argue that it reeked and needed a new room. After a lot of reluctance from him, we got a new room.
Then the new room's A/C didn't work so great, so our chocolate treats melted while we went to the overcrowded pool with children splashing water everywhere and on everyone.
We saw 2 adults spitting in the water and left.
The bed had a weird stain on it, and the shower had some hair.
There is no parking on premises, and they give you a vague map on where to find parking.
Google Maps gets confused because this is 2 hotels in 1 with the almost same name. You actually have to go to the other hotel for the pool or public bath. Tattoos are not allowed despite being in Beppu (which is a tattoo friendly town).
Some of the other staff was nice, but that guy's actions kinda ruined it all, and a lot of the other guests were just... trash?