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Sheraton Grand Krakow

5.0 star property
Riverfront hotel with indoor pool, near Smok Wawelski Statue

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Photo gallery for Sheraton Grand Krakow

Breakfast, lunch and dinner served
Deluxe Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk
Reception
Exterior
Aerial view
In the heart of Krakow, Sheraton Grand Krakow offers a luxurious retreat with a rooftop terrace and garden. Unwind in the sauna or indulge in spa treatments like hot stone massages, then enjoy a meal at Anima restaurant. With high-speed WiFi, dry cleaning services, and helpful staff praised by previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Pool
  • Bar
  • Connecting rooms available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Self parking
  • Room service
  • Spa services
  • Business center
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The current price is $156
$168 total
includes taxes & fees
Mar 16 - Mar 17

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed (View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Twin Beds (View)

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Twin Beds (View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Sundeck

Wyndham Grand Krakow Old Town

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
9.6 out of 10, Exceptional, 983 reviews
The price is $180
$194 total
includes taxes & fees
Mar 17 - Mar 18
Wyndham Grand Krakow Old Town
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About the neighborhood

Map
Ul. Powisle 7, Kraków, Lesser Poland, 31-101

What's nearby

  • Royal Road - 5 min walk - 0.5 km
  • Wawel Castle - 9 min walk - 0.8 km
  • Wawel Cathedral - 9 min walk - 0.8 km
  • Main Market Square - 11 min walk - 1.0 km
  • St. Mary's Basilica - 13 min walk - 1.2 km

Getting around

  • John Paul II - Balice Airport (KRK) - 21 min drive
  • Turowicza Station - 7 min drive
  • Kraków Łobzów Station - 12 min drive
  • Kraków Plaszów Station - 14 min drive
  • Airport pick-up service
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Groble Restaurant & Bar - ‬2 min walk
  • ‪Wiślany Ogród - ‬15 min walk
  • ‪Liberty Cafe - ‬2 min walk
  • ‪Restauracja Hoang Hai - ‬6 min walk
  • ‪Someplace Else - ‬1 min walk

About this property

Sheraton Grand Krakow

Sheraton Grand Krakow features a rooftop terrace and puts you within a 10-minute walk of Royal Road and Wawel Castle. Guests can indulge in deep-tissue massages, facials, or body scrubs, and Anima serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour health club. Fellow travelers say great things about the helpful staff.

Languages

Arabic, English, Polish, Spanish

At a glance

DONE

Hotel size

    • 232 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 37 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (PLN 125 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport pickup (available 24 hours)*
    • Train station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)
  • Water dispenser

What to do

  • Pool table
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour health club
  • An indoor pool
  • Spa services
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 44
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 33
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Anima - This theme restaurant serves breakfast, lunch, and dinner.
SomePlace Else Sports Bar - Overlooking the garden, this sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Roof Top Terrace - This restaurant specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately PLN 122 for adults and PLN 61 for children
  • Airport shuttle service is offered for an extra charge of PLN 160 per vehicle. Maximum occupancy 3
  • Train station pick-up and train station drop-off service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for PLN 185.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100.00 per accommodation, per night, plus a one-time cleaning fee of PLN 215

Parking

  • Self parking costs PLN 125 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Krakow Sheraton
Hotel Sheraton Krakow
Krakow Hotel Sheraton
Krakow Sheraton Hotel
Sheraton Hotel Krakow
Sheraton Grand Krakow Hotel
Sheraton Grand Krakow Kraków
Sheraton Grand Krakow Hotel Kraków

Frequently asked questions

Does Sheraton Grand Krakow offer free cancellation for a full refund?

Yes, Sheraton Grand Krakow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Grand Krakow?

Yes, there's an indoor pool.

Are pets allowed at Sheraton Grand Krakow?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 37 lbs per pet. There's a charge of PLN 100.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Sheraton Grand Krakow?

Yes. Self parking costs PLN 125 per night. Electric vehicle charging is available.

Is airport shuttle service offered by Sheraton Grand Krakow?

Yes, a shuttle from the airport to the hotel is available. The charge is PLN 160 per vehicle.

What are the check-in and check-out times at Sheraton Grand Krakow?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Sheraton Grand Krakow and nearby?

Sheraton Grand Krakow has an indoor pool and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near Sheraton Grand Krakow?

Yes, Anima offers alfresco dining, international cuisine, and garden views.

What's the area around Sheraton Grand Krakow like?

Sheraton Grand Krakow is located by the river in Kraków City Centre, a short 5-minute walk from Royal Road and 9 minutes' walk from Wawel Castle.

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Sheraton Grand Krakow Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

All as per the review, just a very relaxing place to be with good friendly staff
Trevor, 4-night trip

10/10 Exceptional

Overall I would say it was a nice hotel to stay in. Close to the castle and 15 mins walk to the main square.
Indira, 3-night trip

10/10 Exceptional

Extremely comfortable, clean and well located. Great food and staff!
Varun, 3-night trip

10/10 Exceptional

Great! Everything is wonderful!
Iouri, 2-night trip

10/10 Exceptional

Great city to explore
Awesome hotel.
Thomas, 1-night trip

10/10 Exceptional

Had a wonderful stay at Sheraton Grand Krakow. Everyone was super helpful and knowledgeable. Highly recommend
Esther, 3-night trip

10/10 Exceptional

Great hotel, great food and very friendly and helpful staff.
Dave, 12-night trip

10/10 Exceptional

We had a great stay at this hotel. Large, comfortable room, very nice breakfast with lots of selection. The staff was friendly and very helpful. Walking distance from the Wawel Castle and not far from the main plazas in the center of the city. At least a couple of ATMs in the vicinity, and some convenience stores. The pool/recreational area was also nice. In summary, great place.
Maxim, 7-night trip

10/10 Exceptional

Great location and service
Darek, 6-night trip

10/10 Exceptional

Great place to stay
Rick, 1-night trip

10/10 Exceptional

The deluxe view room had a view of the carpark so we had to upgrade to a grand deluxe to get a river view at extra cost. Room was great, breakfast very good and we loved the sky bar.
Douglas, 4-night trip

10/10 Exceptional

Friendly and close to everything. Good parking
daniel, 1-night trip

10/10 Exceptional

Great and beautiful hotel and a big shoutout to Piotr in the reception. He was super helpful and friendly 😄
3-night trip

10/10 Exceptional

Great rooms and an amazing breakfast
Maciej, 1-night trip

10/10 Exceptional

Excellent hotel.
James Connelly, 7-night trip

10/10 Exceptional

Could not be better
Great Hotel. Great Service. Excellent Food/ Great Location
James, 4-night trip

10/10 Exceptional

The staff was nice and courteous. Overall the hotel excellent.
Noel, 1-night trip

10/10 Exceptional

amazing staff, very helpfull, very clean rooms and warm atmosfer
Maciej, 2-night trip

10/10 Exceptional

Fantastic Stay
Location was great, not in the Old Town but very close and with a lovely view of the castle and river. Rooftop bar very pleasant, breakfast buffet excellent and every single staff member we encountered could not have done any more for us.
Paul, 2-night trip

10/10 Exceptional

Wonderful stay. Too short!
David, 1-night trip

6/10 Good

Great location next to the castle and old town
Juan, 1-night trip

8/10 Very good

Grest location to visit the old town
Klaus, 1-night trip

10/10 Exceptional

Weekend in Krakow
A great location. Great service. Great food and wine. Room was comfortable. Supposedly an upgrade from what I booked but I would have preferred not to be located on the first floor. The view would have been spectacular higher up had we not looked out onto the concrete roof of the lobby. Slightly dated furnishings and lumpy pillows for a 5* hotel! There is a health suite and pool but we didn't get chance to visit due to lack of time. Would stay again.
Sharon, 2-night trip

8/10 Very good

Good location to visit the old town
Klaus, 1-night trip

10/10 Exceptional

This was a excellent choice for our stay. Would highly recommend this hotel to anyone. We would love to come back and stay here again.
Richard, 3-night trip