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Novotel Santa Cruz De La Sierra

5.0 star property
Luxury Santa Cruz hotel with outdoor pool, connected to the convention center

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Photo gallery for Novotel Santa Cruz De La Sierra

Lobby sitting area
Presidential Suite, 1 King Bed | Premium bedding, down comforters, Select Comfort beds, minibar
Presidential Suite, 1 King Bed | Premium bedding, down comforters, Select Comfort beds, minibar
Indoor wedding
Exterior
Novotel Santa Cruz De La Sierra, near Plaza 24 de Septiembre, offers a vibrant atmosphere with a breakfast buffet and daily manager's reception. Unwind in the spa tub or explore the garden and playground while staying connected with free in-room WiFi.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Connecting rooms available
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Free children's club
  • Fitness center
  • Children's pool
  • Hot tub
  • Bar/lounge
  • 24-hour room service
  • Children's club
  • 24-hour business center
  • Conference center
  • 5 meeting rooms

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is $102
$102 total
includes taxes & fees
Apr 26 - Apr 27

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Premium bedding, down comforters, Select Comfort beds, minibar

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Day bed
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, down comforters, Select Comfort beds, minibar

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Executive Level

Premium bedding, down comforters, Select Comfort beds, minibar

Superior Room, 1 King Bed, Executive Level

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down comforters, Select Comfort beds, minibar

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Premium bedding
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, Select Comfort beds, minibar

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, Select Comfort beds, minibar

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Room, 1 King Bed, Executive Level

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Marriott Santa Cruz de la Sierra Hotel

  • Pool
  • Spa
  • Free parking
  • Internet access
9.0 out of 10, Wonderful, 187 reviews
The price is $112
$112 total
includes taxes & fees
Apr 18 - Apr 19
Marriott Santa Cruz de la Sierra Hotel
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About the neighborhood

Map
AV ROCA CORONADO 901, ENTRE TERCER Y CUARTO ANILLO, Santa Cruz

What's nearby

  • Ventura Mall - 4 min drive - 4.4 km
  • Santa Cruz Zoo - 6 min drive - 5.1 km
  • San Lorenzo Cathedral - 7 min drive - 4.1 km
  • Plaza 24 de Septiembre - 7 min drive - 4.2 km
  • Guembe Biocenter - 13 min drive - 11.2 km

Getting around

  • Santa Cruz (VVI-Viru Viru Intl.) - 34 min drive
  • Santa Cruz de la Sierra Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Carajo - ‬3 min drive
  • ‪Patio Cervezero - ‬6 min walk
  • ‪Lure Lounge - ‬3 min walk
  • ‪La Olla Tarijeña - ‬5 min walk
  • ‪La Tertulia - ‬3 min drive

About this property

Novotel Santa Cruz De La Sierra

Bring the kids when you stay at Novotel Santa Cruz De La Sierra in Santa Cruz and they can enjoy the free kids' club. You can relax at the hot tub, work out at the fitness center, or unwind with a drink at the bar/lounge. This luxurious hotel also features an outdoor pool, a children's pool, and a snack bar/deli.

Languages

English, Portuguese, Spanish
VISIBILITY

At a glance

Hotel size

    • 145 rooms
    • Arranged over 19 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible van parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Bar/lounge
  • Coffee/tea in a common area
  • Charcoal grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Children's games
  • Toys
  • Art supplies

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Coworking spaces
  • Conference center (4273 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Hot tub
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress
  • Day bed
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Computer monitor

Food and drink

  • Chef

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Restaurant dining guide
STAR_OUTLINE

Special features

Dining

SOHO Craft Kitchen & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

Optional extras

  • Airport shuttle service is offered for an extra charge of BOB 140 per person (one-way)

Children & extra beds

  • Cribs/infant beds are available for BOB 208.0 per night
  • Rollaway beds are available for BOB 70.0 per night
  • Airport shuttle service for children up to age 10 costs BOB 70 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Novotel Santa Cruz La Sierra
Novotel Santa Cruz De La Sierra Hotel
Novotel Santa Cruz De La Sierra SANTA CRUZ
Novotel Santa Cruz De La Sierra Hotel SANTA CRUZ

Frequently asked questions

Does Novotel Santa Cruz De La Sierra offer free cancellation for a full refund?

Yes, Novotel Santa Cruz De La Sierra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Santa Cruz De La Sierra?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at Novotel Santa Cruz De La Sierra?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Santa Cruz De La Sierra?

Yes, there's free self parking.

Is airport shuttle service offered by Novotel Santa Cruz De La Sierra?

Yes, an airport shuttle is available. The charge is BOB 140 per person one-way.

What are the check-in and check-out times at Novotel Santa Cruz De La Sierra?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Novotel Santa Cruz De La Sierra and nearby?

Novotel Santa Cruz De La Sierra has an outdoor pool, a hot tub, and a fitness center, as well as an arcade and a garden.

What's the area around Novotel Santa Cruz De La Sierra like?

Novotel Santa Cruz De La Sierra is located a short 7-minute walk from Parque Ecológico.

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Novotel Santa Cruz De La Sierra Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice hotel
Nice hotel, modern, with pool, good restaurant. Would stay here again without no doubt.
Juan Pablo, 2-night trip

10/10 Exceptional

Great hotel and location also very nice staff.
Leonardo, 3-night trip

10/10 Exceptional

Amazing and beautiful place to stay
SAHDALLAH, 1-night trip

10/10 Exceptional

People very friendly
Jorge, 1-night trip

10/10 Exceptional

Newer hotel with pleasing design in common areas. Comfortable bed AND pillows, spacious bathroom, and excellent climate control. What really made our stay was the staff. Jose Miguel and bartender, Samuel, were friendly, helpful, and are the reason we would recommend this hotel to friends.
Mark, 3-night trip

10/10 Exceptional

Great service in restaurant.
James, 3-night trip

10/10 Exceptional

Tolles Hotel
Tolles Zimmer, toller Ausblick, nettes Personal Was will man mehr ?😊
Haakon, 3-night trip

10/10 Exceptional

Nice hotel, clean, modern and very comfortable. Nice view. The best option for a solo traveler or business trip in Santa Cruz
JUAN CARLOS, 1-night trip

8/10 Very good

Good hotel
Good hotel that delivers what it promises
Francesco, 2-night trip

10/10 Exceptional

Friendly and very accomodating staff. The rooms are clean, modern and very comfortable. Would defintely stay there again.
Joseph, 3-night trip

10/10 Exceptional

The staff are excellent and friendly
Ian, 4-night trip

10/10 Exceptional

As an American there are so many things I love about this property - Apple electronics plug directly into the wall without converters or adapters, most of the desk staff speak English, safe water, excellent menu in restaurant and bar with late night availability, lovely breakfast. My only complaint- I stayed here during the feria and it was extremely difficult to get to the hotel in the evenings. Tons of traffic and road closures
Elizabeth, 6-night trip

8/10 Very good

Hotel was good but i had little doubt that it is really 5 stars level Specially breakfest was poor Anyway not bad, but still it is not the best neither
Sangtack, 1-night trip

10/10 Exceptional

Great view
Very nice. Great view frim the room. Very quiet.
1-night trip

6/10 Good

3 star hotel
The air conditioner was off when we arrived and thehotel Was very hot, very small rooms modern but small. Tv not smart
Sandra, 2-night trip

10/10 Exceptional

Although at first there was a small misunderstanding at reception, it was quickly resolved later. The hotel is simply magnificent, new facilities, very clean and elegant, the lobby is very nice and the breakfast is very good. I appreciate the cordiality of the staff members, especially Kevin. It is my new option in Santa Cruz definitely.
JUAN CARLOS, 2-night trip

8/10 Very good

The hotel is conveniently located next to the expo center. There are also food places and a convenience store within walking distance. The bad thing was that there is a rental hall next to the hotel. They played extremely loud music late (2-3am) into the night twice.
Luis, 7-night trip

6/10 Good

Nice hotel, poor service
Poor management and coordination with staff, lack of supervision is evident, but the hotel is nice and fairly new.
sergio, 4-night trip

2/10 Poor

the room had water leak when it rained, the room was flooded. The attention of the staff leaves much to be desired.
Jose, 3-night trip

4/10 Fair

Terrible experience
This was the worst stay in any Novotel Hotel for me for a specific reason: there was a wedding party in the hotel complex and we couldn’t sleep at all until 3:00 A.M. because the music was so loud that even on the 14th floor where we were, it was impossible to fall asleep even with the earplugs and noise cancelling headphones. We booked this hotel to have a comfortable night to rest after 2 weeks of travelling through Bolivia and instead we couldn’t sleep and were extremely exhausted the next day. When complaining to the hotel staff they told us that they cannot do anything until 3:00 A.M. The building is obviously very poorly built and this was not a 5 star experience at all, I wouldn’t pay even 30€ for this. I wouldn’t recommend anyone to stay there during the weekends, when the weddings are taking place. Otherwise, when there is no loud music, the hotel is very nice, but not being able to sleep ruined our experience completely.
Viktorija, 1-night trip

8/10 Very good

Dieter, 2-night trip

10/10 Exceptional

recomendo e ficaria novamente
O atendente para check in era meio lento e meu chuveiro estava com a agua saindo meio espalhada, pois estava com os buraquinhos entupidos, mas fora isso todo o resto da estadia foi ótima. comida muito boa, quarto comfortavel. limpo. e bem bonito. me ajudaram com taxi também
Ana Paula, 1-night trip

10/10 Exceptional

Um luxo de hospedagem!
Hotel moderno e funcionarios extremamente gentis e solícitos. Café da manha buffet maravilhoso. Quarto espacoso e cama grande! Tem frigobar, cofre, cabideiro e secador, mas nao tem ferro de passar.. com certeza voltaria!
Queila, 3-night trip

8/10 Very good

Nick, 3-night trip

8/10 Very good

Enrique, 1-night trip