Located near Sunset Park, Phoenix Hotel offers a warm retreat with a serene garden and 24-hour business center. Connect to in-room WiFi, store your luggage safely, and enjoy the convenience of an ATM on site.
John F. Kennedy Intl. Airport (JFK) - 52 min drive
LaGuardia Airport (LGA) - 55 min drive
Brooklyn Flatbush Avenue Station - 5 min drive
Brooklyn Nostrand Avenue Station - 9 min drive
East New York Station - 11 min drive
36 St. Station (4th Av.) - 7 min walk
45 St. Station - 9 min walk
9 Av. Station (New Utrecht Av.) - 13 min walk
Restaurants
McDonald's - 6 min walk
Judy's - 3 min walk
Sunset Park Diner & Donuts - 1 min walk
Don Pepe Tortas Y Jugos - 1 min walk
Spiro's Cafe & Pizza - 7 min walk
About this property
Phoenix Hotel
Phoenix Hotel puts you within a 10-minute drive of Barclays Center Brooklyn and Brooklyn Cruise Terminal. Also, One World Trade Center and Prospect Park are within a short drive. Public transportation is just a short walk: 36 St. Station (4th Av.) is 7 minutes and 45 St. Station is 9 minutes.
Languages
English
At a glance
Hotel size
45 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Shared microwave
Working away
24-hour business center
Conference space (1000 square feet)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
ATM/banking
Garden
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Home comfort
Air conditioning
Window screens
Sleep well
Blackout drapes/curtains
Turndown service
Freshen up
Private bathroom
Shower/tub combination
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 4.36 per accommodation, per night
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Also known as
PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn
Frequently asked questions
Does Phoenix Hotel offer free cancellation for a full refund?
Yes, Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Phoenix Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Phoenix Hotel?
Sorry, there's no onsite parking at Phoenix Hotel.
What are the check-in and check-out times at Phoenix Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Phoenix Hotel?
No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
What is there to do at Phoenix Hotel and nearby?
Phoenix Hotel has a garden.
What's the area around Phoenix Hotel like?
Phoenix Hotel is a short 7-minute walk from 36 St. Station (4th Av.) and 4 minutes' walk from Sunset Park.
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Phoenix Hotel Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.2/10
Cleanliness
6.0/10
Staff & service
4.0/10
Amenities
4.8/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 24, 2024
Very nice staff
Samuel
Samuel, 2-night trip
8/10 Very good
Nov 10, 2024
Management a little stiff with being nice to customers that wanna stay thru a weekend… good paying… but would rather not uproot to not pay insane weekend price
Eric
Eric, 2-night trip
2/10 Poor
Dec 24, 2024
We couldn’t sleep because it was too many roaches the Doorlock it wasn’t working and the bathroom it was dirty
Tatiana
Tatiana, 1-night trip
2/10 Poor
Oct 5, 2024
Bad, terrible, when we got there they said, our room it’s not ready yes, we booked the date exactly!
Willy
Willy, 4-night trip
2/10 Poor
Sep 21, 2022
Location convenient to restaurants - Rooms very small.
Leonidas
Leonidas, 2-night trip
4/10 Fair
Jun 30, 2024
Cleaner bathroom and rooms
Alonzo
Alonzo, 1-night trip
4/10 Fair
Sep 23, 2024
Love the variety of foods in the area. 3rd floor hallway was very loud all hours, didnt sleep much. One night even had two adult men in fist fight in hallway making noise at 1:40AM.
Dino
Dino, 3-night trip
2/10 Poor
Oct 12, 2024
THIS HOTEL IS HORRIBLE I DID NOT EVEN STAY HERE. THE BED HAS CIGARETTE BURNT MARKS, THE WHITE SHEETS ARE LIKE YELLOW DISGUSTING. WE LEFT WITHIN 5 MINUTE OF CHECKIN
Dennis
Dennis, 1-night trip
2/10 Poor
Sep 28, 2024
Thank god I travel with my own sheets or it would have been impossibly uncomfortable.
I’m sorry but don’t stay here unless absolutely necessary. IMO places like this should not even be listed on Expedia.
paul
paul, 4-night trip
10/10 Exceptional
Apr 22, 2024
Simple with the essentials
Simple, clean and convenient
Donald
Donald, 1-night trip
4/10 Fair
Nov 1, 2024
It wasn’t good compared to the price
Mohamed
Mohamed, 1-night trip
2/10 Poor
Dec 9, 2024
I ended up staying here for a good while, paid my way n all that… but the staff doesn’t seem to understand the concept of treating loyal customers well. On the last day when I was struggling to get all my stuff out, they had zero sympathy, just cold treatment as if I was not a fully paid customer that had been there on n off for much of a month.
The place is fine honestly (if u good w ghetto hotels) but there are better options in the area run by nicer ppl.
Eric
Eric, 1-night trip
2/10 Poor
Oct 29, 2023
I have never been to a place like this before sheets were stained . Room and hotel felt u safe whole place seemed shady .
Jocelyn
Jocelyn, 1-night trip
8/10 Very good
Jun 8, 2023
Pretty run down, sometimes overpriced but if you get a good rate it’s worth it
Robert
Robert, 1-night trip
4/10 Fair
Jun 27, 2024
The elevator was broken, the room smelled like cigarettes, current had white stains all over it, shampoo and shower gel was empty. Would not stay here again
Ryan
Ryan, 1-night trip
10/10 Exceptional
Dec 19, 2022
They are very good
Rahat
Rahat, 1-night trip
4/10 Fair
Mar 31, 2024
The bathroom was the most clean, the walls in each are stained with something. beds are okay, some have gross stains on them others don’t, whole experience at this hotel was a 2/5, there are better places with the same price.
Edgar
Edgar, 3-night trip
2/10 Poor
Sep 20, 2024
5th floor room and the elevator was out. No notice of this when booking. Also a breakfast was promised but nowhere to be found
Gavin
Gavin, 2-night trip
4/10 Fair
Dec 10, 2023
This property is like a sad college dorm. It’s all about the location.
Keiren
Keiren, 1-night trip
4/10 Fair
Aug 25, 2024
There is no elevators ! We had to walk 6 flights of stairs !!!
Michelle
Michelle, 1-night trip
2/10 Poor
Apr 21, 2024
The place made us wait for an hour to just give us a room with dead roaches on the wall and they didn’t clean the toilet had hair everywhere a set it was the worst we left right after check in
frances
frances, 1-night trip
2/10 Poor
Jul 12, 2024
I asked for towels and they had stains on them.
rebecca
rebecca, 1-night trip
2/10 Poor
Jul 1, 2024
Horrible experience. Dirty and no sheets.
anila
anila, 1-night trip
2/10 Poor
Sep 19, 2024
The bathroom was dirty there was mold growing around the shower. The elevator was not working. We were not allowed to use it although we are handicap and had no way reservations so we’re forced to stay in this dump. The towels were dingy. The linen had holes and stains. The floors were chopped up and also dirty.