Visible damage in the room, like a cigarette burn hole in an ottoman in a no-smoking room. Damage to the nightstand and no alarm clock. No coffee maker, but they brought me one. No iron, but i didn't need it. King bed was comfortable, nice changeable shower head controls. Plugs for dryer will a little damaged. Overall, everything worked. The housekeeper said they were moving stuff in and out of rooms. The TV was installed incorrectly, but I fixed it. They just need some quality control with a checklist to make sure the rooms have everything they tout on the description. No elevators, neither 1st or 2nd floor ice maker, near my room, was working. Didn't check any other ones. Was concerned when I checked out the next day at 9:15, that no one was at the front desk. I rang the bell, but no one came. I was prepaid, so I left the key, but will check my credit card to ensure nothing else was charged.