My Wife and I stayed at Villa Louisa for a short city break, we used it as a base to explore Naples. We arrived around 22:30 on a Tuesday night. The local pizzeria had just closed and we were very hungry after our travels. The evening desk man was incredibly kind. He snuck out into the kitchen and made us sandwiches and gave us drinks, he couldn't speak English....and we couldn't speak Italian, but we had a lovely time with him for the 30 mins before we headed off to our room. Such a kind man. This was out 1st introduction to anyone there and the theme continued, everyone was so nice and welcoming. There was another man on reception the next evening and his English was amazing (he lived in London at one point) and we had a good chat with him too, funny guy! The room was clean and tidy, the maids did a great job. The decor and finish was as we expected, its not ultra modern, but its very Italian in style, its just as we imagined which was nice. We didn't use the spa facilities as we were too busy exploring the region, there is a train/tram line 100 metres from the hotel that you can use to head all around Naples for only a few Euros per day. Overall a great little break and a very nice and hospitable place to stay. Thank you.