The property is spectacular, amazing location, love the layout, views and amenities. All the staff are exceptional, especially Virginia, Fabio, Luigi and the driver.
Few areas you might want to look at, placing guests into the rooms promised in their booking, I indicated the trip was a birthday trip and thought there would be some kind of special greeting, food or beverage, I can’t articulate it but it didn’t feel 5 star, and lastly the exercise room is substandard, broken equipment, lack of equipment and is a shame because it’s a mismatch to the rest of the property and with such a beautiful view.