Escape to The Carlton Hotel by the sea, where modern comforts meet seaside charm. Indulge in dinner at the on-site restaurant, unwind with a drink at the bar or connect with colleagues in one of two meeting rooms.
Papa's Fish & Chips - Sandgate Road - 3 min walk
Butty's - 5 min walk
Gourmet Kitchen - 4 min walk
About this property
The Carlton Hotel
At The Carlton Hotel, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Victorian hotel include a snack bar/deli and a terrace.
Languages
English, French, Romanian, Spanish
At a glance
Hotel size
70 rooms
Arranged over 04 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Working away
Business center
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
03 buildings/towers
Built in 1880
Safe-deposit box at front desk
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Banquet hall
Victorian architecture
Accessibility
Elevator
Assistive listening devices available
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant serves dinner only. Reservations are required.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 5 for adults and GBP 5 for children
Late check-out can be arranged for an extra charge of GBP 15 (subject to availability)
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone
Frequently asked questions
Does The Carlton Hotel offer free cancellation for a full refund?
Yes, The Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Carlton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Carlton Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Carlton Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at The Carlton Hotel and nearby?
The Carlton Hotel has a picnic area.
Are there restaurants at or near The Carlton Hotel?
Yes, there's an onsite restaurant.
What's the area around The Carlton Hotel like?
The Carlton Hotel is in the heart of Folkestone, a short 2-minute walk from Leas Cliff Hall and 11 minutes' walk from Folkestone Harbour.
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The Carlton Hotel Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.6/10
Cleanliness
6.8/10
Staff & service
6.2/10
Amenities
5.0/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
4/10 Fair
Mar 3, 2025
Very conveniently located but very budget type accomodation.
Greeted on arrival with the strong smell of weed as smokers directly outside front door.
Room was extremely basic and curtains, carpets and furnishings all very worn/ tired
Verified traveler
1-night trip
2/10 Poor
Feb 19, 2025
Parking is in a very muddy area, carpets were covered in dust and walls were oaper thin!
Verified traveler
1-night trip
10/10 Exceptional
Dec 7, 2024
Very convenient for euro tunnel, bargain price .
Barbara
Barbara, 1-night trip
10/10 Exceptional
Dec 18, 2024
The hotel staff are very accommodating and polite. I have stayed a few times now and will be returning soon.
Keep up the good work guys!
Clive
10/10 Exceptional
Dec 16, 2024
Great.people
You couldnt get more friendly people and so very nice . . The hotel is a bit dated but very clean . However the beds are way to thin so the sleep was a bit uncomfortable and walls are very thin so was awake at 6am listening to the neighbours radio. Perfect location for our trip.may stay there again
R
R, 2-night trip
6/10 Good
Jan 3, 2025
I booked this property based on price and parking included. We stayed 3 days. Staff did not clean the room or empty litter bins during that time.
Bill
Bill, 3-night trip
10/10 Exceptional
Aug 22, 2024
Very nice and quiet place for holidays with stunning view so the plus point for this place everything’s on walking distance and the hotel staff was very nice and friendly.
Muhammad
Muhammad, 2-night trip
10/10 Exceptional
Sep 16, 2024
No frills good old customer service with a clean room, free parking and a great price!
Barrie
Barrie, 1-night trip
8/10 Very good
Jul 15, 2024
They were freindly staff very helpful would stay again
Julie
Julie, 1-night trip
8/10 Very good
Nov 11, 2024
Cheap and cheerful, nice and friendly staff. Paper thin walls and every time I've stayed the TV control has never worked other than that it's a good hotel.
James
James, 2-night trip
10/10 Exceptional
Dec 14, 2024
Perfect location! Kind and helpful staff. Fast Internet! Clean and comfortable room with amazing sea view! Very good transport connections ( close to the Folkestone central bus station). Lot's of opportunities for quick shopping, eating outside ( cafés, restaurants ATM ).
Very satisfied!
Thanks a lot for my perfect stay in Carlton hotel Folkestone, Kent, UK!
Gergana
Gergana, 5-night trip
6/10 Good
Dec 31, 2024
Tired but bed was clean and comfortable
Its okay, bed comfy enough and clean, room just looked a bit tired, but for the price its okay, tv reception is diabolical, could not watch at all. Curtains need rehanging (not my doing). If u wanna be close to town and facilities and not fussy its great
Heidi
Heidi, 1-night trip
10/10 Exceptional
Oct 14, 2024
Folkestone break
The hotel is directly on the sea front with ample parking at the rear.very friendly as let me park in car park before check in .
Glenn
Glenn, 2-night trip
8/10 Very good
Oct 11, 2024
Wonderful staff.
No hassle, checked straight in.
Sean
Sean, 1-night trip
6/10 Good
Dec 23, 2024
Basic
Was very cheap so Basic room very dated shower was terrible no pressure at all and had to run for ages to get hot
Caroline
Caroline, 2-night trip
6/10 Good
Nov 18, 2024
Renovation of the building is expected to make it more attractive to the customers.
Baldeep
Baldeep, 1-night trip
10/10 Exceptional
Oct 23, 2024
Very convenient
edward
edward, 4-night trip
2/10 Poor
Jan 22, 2025
Not good. Clean it
Verified traveler
1-night trip
6/10 Good
Aug 29, 2024
Bedroom very small.
Beautiful area .
Sheila
Sheila, 1-night trip
4/10 Fair
Mar 28, 2025
Blood stained room
The first room offered had blood stains on the curtains. The second room soo small had to walk around it sideways and we r both healthy weights not overweight being 5feet two inches tall and weighing 8 stone 8 pounds. Then found blood dripping and dried on the sink. And the walls by the window there was a bad smell around the place told it was incence. It gave me a sore throat. The shower was small the shower head loose we had to hold it with one hand to direct it over us. As when u tried to move close enough to get wet the handle stuck out we pushed the water off difficult to explain that problem. Elenctric Plug hanging off the wall by T.V. cobwebs i had to clean off the window as i had them stuck to my hand when i tried to open the curtains in the morning
Stuart
Stuart, 1-night trip
2/10 Poor
Oct 17, 2024
Awful property do not book here
Nicola
Nicola, 1-night trip
6/10 Good
Nov 2, 2024
A bit jaded and dated. Clean and comfortable.
Angus
Angus, 1-night trip
2/10 Poor
Dec 31, 2024
Do not stay here
We didn’t stay we walked out .. there was no heating in the room on they was plywood for head board it was like walking into late 60/70s it all need remodeling the hotel was very dark ..the pictures on the web are not like the rooms ..no wonder they DO NOT GIVE REFUNDS they no people are going to walk out … they win all over …
Phillip
Phillip, 1-night trip
6/10 Good
Jul 26, 2024
Nice location. It's a budget hotel....
Antonio
Antonio, 1-night trip
10/10 Exceptional
Jun 29, 2024
Opportunistic trip
Great stay by the sea, far reaching views to France and along the beautiful coast.