Overall, it was a very good experience. On a positive note, transportation and amenities are extremely convenient in the area. Ostermundigen train station is literally on your doorstep, so getting around was quick and easy. The Harry's Home Bern-Expo also provide a great incentive providing free local transport for zones 100 and 101 to use bus, train or tram via 'Bern Welcome' app when you check-in. Very easy to use to get to Bern City Centre and the beautiful Rosengarten which is only approximately 10mins bus ride. Food stores, Migros approx. 2 mins walk, and Coop approx. 5 mins walk away. Plus variety of restaurants minutes walk away.
Staff were very friendly and helpful. Continental breakfast was pleasant with a variety of breads, croissants, hams/cheese, cereals, scrambled eggs and mini sausages, teas, etc available.
The negative, the room wasn't completely clean. Saw lots of long and short black hairs on floor, some on sheets and in bathroom and shower, so a little disappointed. Also, no fault of hotel - due to Swiss regulation, no air conditioning in room, so can get very warm. Also, later discovered why the room was so warm, the fan system seems to blow out warm air? There is a mini window you can open for fresh air and an automatic blinds system that goes down when the sun gets too strong.
As room has no air conditioning, it would have been useful to have a mini-fridge provided to keep drinks or snacks purchased, cool.
Would come back again. Thanks!