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Mercure Hotel Windhoek

4.0 star property
Hotel with spa, near Maerua Mall

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Photo gallery for Mercure Hotel Windhoek

Restaurant
Interior entrance
Reception
Sports facility
In-room safe, individually furnished, desk, laptop workspace
Near The Grove Mall of Namibia, Mercure Hotel Windhoek offers a tranquil retreat with a soothing garden and playground. Unwind at Oukolele Spa with thalassotherapy or relax by the outdoor pool and children's pool, complete with sun loungers. Guests appreciate the helpful staff who deliver top-notch service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Gym
  • Bar
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Massage/treatment rooms
  • Business center
  • 15 meeting rooms

Feel at home (6)

  • Children's pool
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $64
$74 total
includes taxes & fees
Apr 5 - Apr 6

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, individually furnished, desk, laptop workspace

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, individually furnished, desk, laptop workspace

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hilton Windhoek

  • Pool
  • Spa
  • Airport transfer
  • Parking available
8.6 out of 10, Excellent, 765 reviews
The price is $102
$119 total
includes taxes & fees
Mar 28 - Mar 29
Hilton Windhoek
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About the neighborhood

Map
Corner Of Auas Aviation Road, Windhoek, 9000

What's nearby

  • The Grove Mall of Namibia - 4 min drive - 3.9 km
  • Maerua Mall - 5 min drive - 3.5 km
  • NamibRand Nature Reserve - 5 min drive - 4.4 km
  • Christ Church - 5 min drive - 4.4 km
  • Train Station - 6 min drive - 4.7 km

Getting around

  • Windhoek (ERS-Eros) - 2 min drive
  • Windhoek (WDH-Hosea Kutako) - 45 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jonnos Bistro - ‬4 min drive
  • ‪Mugg & Bean - ‬5 min drive
  • ‪Country Club Resort Windhoek - ‬7 min drive
  • ‪KFC - ‬5 min drive
  • ‪Ocean Basket - ‬5 min drive

About this property

Mercure Hotel Windhoek

Located just 0.5 mi (0.7 km) from the airport, Mercure Hotel Windhoek offers a shuttle (available 24 hours). Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or body scrubs. An outdoor pool, a bar/lounge, and a fitness center are other features.

Languages

Afrikaans, English, German, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 199 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children's pool
  • Playground

Working away

  • Business center
  • 15 meeting rooms
  • Conference space (2099 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom (not in room)
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Oukolele Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NAD 220 for adults and NAD 110 for children
  • Airport shuttle service is offered for an extra charge of NAD 380 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Hotel Windhoek Hotel
Hotel Safari Managed By Accor
Mercure Hotel Windhoek Windhoek
Mercure Hotel Windhoek Hotel Windhoek

Frequently asked questions

Does Mercure Hotel Windhoek offer free cancellation for a full refund?

Yes, Mercure Hotel Windhoek does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Hotel Windhoek?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Mercure Hotel Windhoek?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Hotel Windhoek?

Yes, there's free self parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Mercure Hotel Windhoek?

Yes, an airport shuttle is available. The charge is NAD 380 per vehicle one-way.

What are the check-in and check-out times at Mercure Hotel Windhoek?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Mercure Hotel Windhoek?

No, this hotel doesn't have a casino, but Avani Windhoek Hotel & Casino (4-min drive) and Plaza Casino (5-min drive) are both nearby.

What is there to do at Mercure Hotel Windhoek and nearby?

Mercure Hotel Windhoek has a spa, an outdoor pool, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Mercure Hotel Windhoek?

Yes, there's an onsite restaurant.

What's the area around Mercure Hotel Windhoek like?

Mercure Hotel Windhoek is a short 2-minute drive from Windhoek (ERS-Eros) and 18 minutes' walk from Independence Stadium.

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Mercure Hotel Windhoek Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Mercury hotel great stay 6 days
Excellent staff, beautiful environment, love onsite restaurant,spa, gym. Grounds beautiful. Customer service 110%
Serena, 6-night trip

10/10 Exceptional

I spent 2 weeks at the Mercure Hotel on a work trip. The staff were incredibly friendly and the facilities were clean and very comfortable.
Hernan, 14-night trip

10/10 Exceptional

Central in Winhoek
Nice hotel with friendly staff og good service. Located central in Windhoek and close to EROS airport.
Hoshyar, 1-night trip

6/10 Good

Average accomodation Friendly staff at front desk Restaurant service was very poor
Jamie, 2-night trip

8/10 Very good

Nice stead
Zhila, 1-night trip

8/10 Very good

Great hotel to stay in Windhoek
Mercure offers fabulous buffet for breakfast and lunch. People in the restaurant are very helpful and prompt. Room is spacious and great. Everything is good except for check-in experience. We did pre-paid, but they were not certain whether we paid. THe check-in took more than 40 min. Other guests said similar experience
Keiko, 1-night trip

10/10 Exceptional

Accessibility is my priority.
Galicano, 1-night trip

10/10 Exceptional

No complaints at all. Chairs are becoming a little rickety in the dining room and 1035
Guy, 6-night trip

4/10 Fair

Femke, 3-night trip

8/10 Very good

Lloyd, 1-night trip

10/10 Exceptional

Toivo, 1-night trip

10/10 Exceptional

Deniz, 1-night trip

8/10 Very good

Hayley, 1-night trip

10/10 Exceptional

FCI Flight Centre, 1-night trip

8/10 Very good

4-night trip

10/10 Exceptional

Ramohudi Simon, 2-night trip

8/10 Very good

Bernadette, 1-night trip

8/10 Very good

Hoshyar, 1-night trip

6/10 Good

Das Safari Hotel ist zur Zeit geschlossen. Alle auf Safari Hotel gebuchten Gäste werden im Safari Court Hotel aufgenommen und erhalten damit ein Upgrade. Das hat mich sehr gefreut. Die Küche hat mich aber sehr enttäuscht. Die Fleischqualität war unter allem Niveau.
Andreas, 2-night trip

8/10 Very good

Jignesh, 8-night trip

2/10 Poor

Martha, 2-night trip