I recently stayed at Muthu Newton, and sadly, it was a very underwhelming experience. From the moment we arrived, the hotel felt neglected, with décor that was old, tired, and in desperate need of an update. The atmosphere was drab, and it didn't feel welcoming at all.
The service was equally disappointing. The staff seemed completely disinterested in assisting us with even the simplest requests. Whether it was help with our luggage or inquiries about the area, their attitude was indifferent, making it feel like we were an inconvenience rather than guests.
The dining options were extremely limited. The hotel had only a small restaurant with few available time slots for dinner. We were given only a single time slot, which didn’t suit our plans at all. It was frustrating to have such poor flexibility for something as basic as dinner.
To make matters worse, there was a constant machine noise that persisted throughout the day and night, both nights of our stay. It was incredibly disruptive, and we struggled to get any rest with the constant humming. This completely ruined any chance of relaxation.
The combination of poor service, outdated décor, limited dining options, and continuous noise made for an uncomfortable and unpleasant stay. I would highly recommend looking elsewhere for a more peaceful and accommodating experience. This hotel simply did not deliver on even the most basic expectations.