I would really like to rate this place higher, because the room was nice, the location convenient and the staff very friendly, at least superficially, so if you are traveling for leisure, you will likely have a nice experience. But I was traveling for professional reason, so I requested an invoice. They promised to provide it.They didn't. As long as I was staying there, they kept promising they will do it, giving excuse that they need a particular stuff member, who wasn't there at the time, but was supposed to do it next day etc. At the check out, they still didn't have it, they promised they'll send it by email asap. They never did. As soon I left, they simply ignored any attempt to contact them. I'm sorry to say that, but such attitude is simply rude and disrespectful, no matter how much the stuff smiles at you otherwise. Shame, because other then that, the stay was perfectly fine.