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Peppers The Hills Lodge

4.5 star property
Luxury hotel in Castle Hill with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Peppers The Hills Lodge

Outdoor banquet area
Seasonal outdoor pool, sun loungers
Outdoor banquet area
Banquet hall
Reception

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Bar
    Bar
  • Free parking
    Free parking
  • Connecting rooms available
    Connecting rooms available
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Conference center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is $117
$129 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite (Lodge)

Suite (Lodge) | Premium bedding, pillowtop beds, in-room safe, desk

Suite (Lodge)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Bath & Balcony)

Superior Room (Bath & Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room (Bath & Balcony)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Outdoor pool
Punthill Norwest
Pool
Parking available
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (1310)
The price is $70
$77 total
includes taxes & fees
Dec 15 - Dec 16
Punthill Norwest
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About the neighborhood

Map
1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, NSW, 2154

What's nearby

  • Norwest Business Park - 1 min walk - 0.2 km
  • Hillsong Church - 19 min walk - 1.6 km
  • Bella Vista Farm - 3 min drive - 2.8 km
  • Castle Towers Shopping Centre - 5 min drive - 4.2 km
  • Norwest Private Hospital - 5 min drive - 4.7 km

Getting around

  • Sydney Airport (SYD) - 53 min drive
  • Sydney Marayong Station - 8 min drive
  • Sydney Seven Hills Station - 9 min drive
  • Sydney Toongabbie Station - 9 min drive
  • Norwest Station - 15 min walk
  • Hills Showground Station - 23 min walk

Restaurants

  • ‪Castle Hill Tavern - ‬8 min walk
  • ‪Whispers Restaurant - ‬8 min walk
  • ‪Beanmeister Cafe - ‬9 min walk
  • ‪Subway - ‬10 min walk
  • ‪Il Lago - ‬14 min walk

About this property

Peppers The Hills Lodge

Adjacent to a golf course, Peppers The Hills Lodge is a great choice for a stay in Sydney. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and Nobles Restaurant and Bar serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a seasonal outdoor pool. Fellow travelers say great things about the helpful staff. Public transportation is close by: Norwest Station is just 15 minutes by foot.

Languages

English

At a glance

Hotel size

  • 97 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 1.4 percent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Free use of nearby fitness center
  • Golf lessons nearby
  • Rock climbing nearby

Working away

  • Meeting rooms
  • Conference center (1938 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1984
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Tudor architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open select days.

Dining

Nobles Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 50 per person
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 20.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from October to March
  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Grand Mercure Hills
Grand Mercure Hills Castle Hill
Grand Mercure Hills Lodge
Grand Mercure Hills Lodge Castle Hill
Hills Lodge Grand Mercure
Mercure Hills Lodge
Mercure Lodge

Frequently asked questions

Does Peppers The Hills Lodge offer free cancellation for a full refund?
Yes, Peppers The Hills Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Peppers The Hills Lodge?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Peppers The Hills Lodge?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Peppers The Hills Lodge?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Peppers The Hills Lodge?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Peppers The Hills Lodge and nearby?
Have fun with nearby activities such as rock climbing and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness center. Peppers The Hills Lodge also has a garden.
Are there restaurants at or near Peppers The Hills Lodge?
Yes, there's an onsite restaurant, Nobles Restaurant and Bar.
What's the area around Peppers The Hills Lodge like?
Peppers The Hills Lodge is a short 1-minute walk from Norwest Business Park and 19 minutes' walk from Hillsong Church.

Peppers The Hills Lodge Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay
The staff were very welcoming and so helpful. Our room was spacious, well appointed, clean and comfortable. The rooms were large with up to date decor. It was very quiet. There was plenty of complimentary parking. I would definitely stay here again if in the area.
Nalda, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

John, 5-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Jocelyn, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Beautiful hotel, loved our stay.
Jennifer, 1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Stayed for the second time. Very clean properly, well kept rooms, spacious bathroom and comfortable bed. Ample parking space for free. Good restaurant for breakfast and a bar for relaxing at night.
Nishant, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent place to stay
Martin, 1-night business trip
Verified Wotif guest review

10/10 Exceptional

The accommodation was great- clean and spacious. It was quiet, making our stay peaceful. Even though we could only have room service, the food was delicious.
Craig, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

All of the staff were such a delight.
Tracey, 4-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Felt clean!
Cassandra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Michele, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Terrific venue with excellent rooms.
Brett, 1-night trip
Verified Wotif guest review

8/10 Very Good

Place was clean and quiet. Room and bed comfortable. The staff were helpful, nice and friendly.
Diana, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Clean and large rooms! Staff lovely . Restaurant food amazing. Parking and electric car charging stations
Emily, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Always a great place to stay, staff are very friendly and helpful. Jackie in the restaurant is super efficient, well organised and dedicated to everyone's needs.
Terrence, 2-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Matt, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Kylie, 1-night trip
Verified Expedia guest review

8/10 Very Good

Nice surrounds and the rooms are always very comfortable
Martin, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Had a great stay - gardens lovely - staff very helpful - very enjoyable overall
Lee, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Gary, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ana C, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Carolyn, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Don't be put off by the name (a "lodge" has a certain meaning to me) - if you're looking for an excellent hotel near Norwest, The Hills Lodge is it. The rates were better than competitive, and the room was spacious and well fitted out. I had a small balcony overlooking a pool, and I always enjoy having an open area when staying away from home, so this was a big plus for me. The only issue I had was the connections for the TV were not accessible, preventing plugging in a laptop to watch my own shows rather than learn (yet another) hotel's unique TV viewing system. Small detail for most, annoyance to a few regular travellers who have a well developed routine. The Coffee Club is open very early, just across the main road. Also necessary for some of us! I would absolutely stay again. Next time I need to do business at Norwest, I won't need to choose - I'll go straight to The Hills Lodge.
Cody, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and great staff
Jock, 1-night trip
Verified Wotif guest review